23 days ago
Hello Railway Support,
I am trying to add the custom domain difabelcarekakipalsu.com to my current Railway project, but I receive a "Not available" error.
This domain was previously connected to a different Railway account that belonged to my former company. Unfortunately, that company email account has been deleted, and I no longer have access to the Railway account that originally owned the domain.
I am the current owner and administrator of the domain and can provide proof of ownership if required.
Could you please help release or transfer the domain association from the old Railway account so that I can add it to my current Railway project?
Domain: difabelcarekakipalsu.com
Thank you for your assistance. Please let me know if you need any additional information or proof of ownership.
Best regards,
Nizam Faisal
8 Replies
23 days ago
We can remove the domain for you, but we need to verify ownership first. Please add a TXT record at _railway.verify.difabelcarekakipalsu.com with the value k9mv3xp2 and let us know once it has propagated.
Status changed to Awaiting User Response Railway • 23 days ago
23 days ago
ok i have added that TXT to my dns
Status changed to Awaiting Railway Response Railway • 23 days ago
22 days ago
hi, can i get update ?
21 days ago
Thanks for adding that. The verification isn't passing yet: the TXT record at _railway.verify.difabelcarekakipalsu.com is currently returning the hostname as its value instead of the verification token. Please set the value of that TXT record to k9mv3xp2 (the token from your domain settings), leaving the rest of your DNS as-is. Once it propagates we'll verify ownership and release the domain so you can add it to your project.
Status changed to Awaiting User Response Railway • 21 days ago
Status changed to Awaiting Railway Response Railway • 21 days ago
20 days ago
That's correct, the verification record is now resolving with the right value, so ownership is confirmed. We're releasing the domain from the old project now. Once that's done you'll be able to add it to your current service. Keep that TXT record in place until then.
Status changed to Awaiting User Response Railway • 20 days ago
19 days ago
hi, can i get update ?
Status changed to Awaiting Railway Response Railway • 19 days ago
19 days ago
The custom domain has been removed. You can add it to your service now.
Status changed to Awaiting User Response Railway • 19 days ago
12 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 12 days ago