3 months ago
Hey Railway team 👋 I'm building an app on Railway and chose to buy my domain through Railway too to keep everything in one place. Loving the platform so far.
Bit stuck though... I'm ready to launch but I can't set up email for my domain because there's no way to add MX/TXT records. I didn't realise this limitation when I purchased through Railway. The 60-day transfer lock means I'm kind of blocked on launch since I need a professional email to go live.
Project ID: 462d9a08-c231-456d-acd2-5a10c6abaaf3
The records I need added:
MX: mx1.improvmx.com (priority 10)
MX: mx2.improvmx.com (priority 20)
TXT: v=spf1 include:spf.improvmx.com ~all
Would really appreciate any help - even if it's just someone on the team adding these for me. This is the one thing stopping me from going live. 🙏
12 Replies
3 months ago
We do not support adding records, or transfering the domain out of Railway, but we can refund the domain so that you can purchase this domain through Cloudflare.
Thank you for the quick response. If you refund/release the domain, will it be immediately available for me to purchase on Cloudflare? Or is there a waiting period? Can we coordinate timing to minimise any gap?
Thanks again
3 months ago
Should be pretty immediate, if not, a few days, certainly not 60.
please release the domain. if possible can you let me know once this has been done and I'll keep my eye out for it on CF. thank you
3 months ago
What is the domain?
Hi @Brody, can you please confirm if this has been actioned? Many thanks
3 months ago
Unfortunately, the domain is outside of the refund window.
Ok, I appreciate you looking into that. What can be done though? It seems crazy if there is literally no solution to this problem...
3 months ago
There's nothing else I can do unfortunately.
2 months ago
I have the same issue, can not add dns records, never had a domain purchased that could not be managed at all. Strange situation. How can I get a epp code for moving this domain?
daalderconcepts
I have the same issue, can not add dns records, never had a domain purchased that could not be managed at all. Strange situation. How can I get a epp code for moving this domain?
2 months ago
After 60 days open a thread and we can provide the transfer code.
Status changed to Solved brody • 2 months ago