Agent stopped unexpectedly
dardanbujupaj
PROOP

21 days ago

A Cloud Agent crashed when I tried to start a shell.

There seems to be no way to restart it.

How can I fix this?

Screenshot 2026-09-15 at 10.19.33.png

Screenshot 2026-09-15 at 10.18.32.png

Solved

1 Replies

Status changed to Awaiting Railway Response Railway • 21 days ago


sam-a
EMPLOYEE

21 days ago

Cloud Agents are still in Priority Boarding, and the dashboard restart option for crashed agents is not yet available. You can manage the agent lifecycle from the Railway CLI: try waking the agent first, and if that does not work, delete it and create a new one. Files on a deleted agent's disk are removed with it, so attempt the wake before deleting if you have work to preserve.


Status changed to Awaiting User Response Railway • 21 days ago


Railway
BOT

14 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 14 days ago


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