a year ago
Logged into railway and saw all my servers were shutdown. All deployments had a history of "REMOVED".
Thankfully I had backups of the DBs, but there's nothing in the activity log that explains why this would have happened?
Redis and Postgres DBs were also shut down.
4 Replies
a year ago
Heya, sorry about that. I've flagged this with the team for investigation, and have added $30 in railway credits to your account for the inconvenience.
Status changed to Awaiting User Response Railway • 11 months ago
a year ago
Thank you. Please let me know what the investigation finds.
Status changed to Awaiting Railway Response Railway • 11 months ago
a year ago
Hello!
We've escalated your issue to our engineering team.
We aim to provide an update within 1 business day.
Please reply to this thread if you have any questions!
Status changed to Awaiting User Response Railway • 11 months ago
a year ago
Hello,
On June 25, 2025 at 4:03 PM UTC, your workspace hit its hard usage limit, and to prevent further costs, we removed all deployments.
In the same minute, we sent you an email titled "Resource Usage Alert" in which we notified you that your deployments were stopped.
For more information on usage limits, please see our docs on the topic - https://docs.railway.com/reference/usage-limits#hard-limit
Best,
Brody
Status changed to Solved brody • 11 months ago
10 months ago
❌ The ticket Deployment issue resolved automatically has been marked as canceled.