a month ago
Two things, one something went wrong with the database, 2, all I asked agent was why did it error and It took that action. I NEVER SANCTIONED IT TO TAKE THIS ACTION;. It deleted EVERYTHING. I want my money back. I am taking my business elsewhere.
Attachments
1 Replies
a month ago
We understand the frustration here, and we hear your concern about the Agent taking actions you did not expect. Your postgis service was running without a persistent volume, so its data lived on ephemeral storage that is lost on any redeploy. The Agent's restart and redeploy caused that data loss. We're not able to restore data that was on ephemeral storage. To request a refund, you can do so from Workspace Settings > Billing under Billing History.
Status changed to Awaiting User Response Railway • 27 days ago
20 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 20 days ago