all my dbs are unresponsive or just vanished!
paulbrie
PROOP

2 months ago

Guys, this is hardcore. No DB is working and one has just disappeared...

How can you explain that?

Solved

5 Replies

ahsanbod
PRO

2 months ago

Same man! Can't connect to DB via public URL.


paulbrie
PROOP

2 months ago

a service interruption is one thing but data loss??


sam-a
EMPLOYEE

2 months ago

There were two active incidents earlier: a TCP Proxy connectivity issue (primarily US East and Asia) and a deployment failure issue across all regions. The TCP Proxy issue is why your databases appear unreachable. You can track both here: https://status.railway.com/incident/cmmje4pz104ljtr9sh6j30ij9 and https://status.railway.com/incident/cmmjc3gpk00ixk5jd97b5tffb

Regarding the database you believe has vanished, all your Postgres services across your projects are showing as present and in a healthy state. The inability to connect due to the TCP Proxy outage may be giving the impression of data loss. If you still notice a missing service or missing data, please let us know which specific project and database so we can investigate further.


Status changed to Awaiting User Response Railway 2 months ago


sam-a

There were two active incidents earlier: a TCP Proxy connectivity issue (primarily US East and Asia) and a deployment failure issue across all regions. The TCP Proxy issue is why your databases appear unreachable. You can track both here: https://status.railway.com/incident/cmmje4pz104ljtr9sh6j30ij9 and https://status.railway.com/incident/cmmjc3gpk00ixk5jd97b5tffb Regarding the database you believe has vanished, all your Postgres services across your projects are showing as present and in a healthy state. The inability to connect due to the TCP Proxy outage may be giving the impression of data loss. If you still notice a missing service or missing data, please let us know which specific project and database so we can investigate further.

paulbrie
PROOP

2 months ago

I can give you my connection link, that's all that remains from my old db. Where should I post it? Shouldn't be public.


Status changed to Awaiting Railway Response Railway 2 months ago


2 months ago

Please don't post connection strings here since they contain credentials. Instead, can you share the project name and the name of the database service you believe is missing? We can look it up from our end directly.


Status changed to Awaiting User Response Railway 2 months ago


Railway
BOT

2 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 2 months ago


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