20 days ago
Railway has been so unreliable lately. A major service outage and no incident report?
Now today, I wake up to all my services been offline and missing deployments. I have no logs showing when or how they went offline. This is beyond absurd, as a paying customer we demand answers!
4 Replies
Status changed to Awaiting Railway Response Railway • 20 days ago
20 days ago
Now my deployments are automatically going to sleep?? MongoDB is not working
20 days ago
now again all my deployments are gone again
20 days ago
This is the third time this has happened!!!
20 days ago
We experienced a major service disruption on May 19-20 that impacted all regions. A full postmortem is available here: https://blog.railway.com/p/incident-report-may-19-2026-gcp-account-outage. We sincerely apologize for the impact this has had on your services.
The recovery process has involved multiple waves of redeployments, which is why you've seen services go offline repeatedly. Looking at your workspace right now, most of your COMPASS production services have been successfully redeployed and are running again. However, a few services still need attention: "COMPASS AQS Scheduler" and the "compass_backend" in your COMPASS v2 API project currently show as removed and will need a manual redeploy. Your MongoDB in the "Sunny's Loyalty" project (production) was removed on May 12, before this incident, so it also needs a manual redeploy.
Regarding services going to sleep, if you have the Serverless setting enabled on any service, it will automatically sleep after inactivity. You can check and disable this in each service's Settings tab. If you didn't enable that, your services were not sleeping but rather cycling through recovery waves.
Status changed to Awaiting User Response Railway • 20 days ago
13 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 13 days ago