Hi all,

We have an ongoing incident that this may be related to — we're investigating issues with elevated network latency and slow deploys and working actively to resolve this right now.

Best,

The Railway Team

Just an update: we are starting to see recovery, so this should be resolving for you soon

Hi there, just checking in to make sure you're all set as the incident was resolved earlier today. Please let us know if we can help in any way.

We'll also be sharing a post-mortem for the incident. We're really very sorry for any inconvenience.

Best,

The Railway Team

Hey I know this is off topic but who would i contact to possibly get the full free trial?

Hello! Could you please open up a new thread with us to get help?

I did.

https://station.railway.com/support/free-upg-d0deef43

Hi, we wanted to share an update on this.

We published an incident report for December 16, 2025: https://blog.railway.com/p/incident-report-december-16-2025

Once again, we're deeply sorry for the impact this caused. We're actively working to eliminate the class of issues that contributed to this incident and to make the platform more resilient.

Best,

The Railway Team