14 days ago
I need outbound SMTP to Amazon SES for password reset emails. Current logs show timeouts on both 465 (implicit TLS) and 587 (STARTTLS):
2025-11-23 14:41:45 INFO Sending email via host=email-smtp.ap-southeast-1.amazonaws.com port=587 implicit_tls=False
2025-11-23 14:42:30 ERROR SMTP connection timed out. Verify the host/port/TLS settings and that the host allows outbound SMTP.
Can you confirm if SMTP egress is blocked, and if so, can you allow outbound TCP to email-smtp.ap-southeast-1.amazonaws.com on ports 465 and 587 for this project? If SMTP cannot be opened, please advise so we can switch to SES HTTPS API instead.
1 Replies
14 days ago
Hello,
Outbound SMTP is only available on the Pro plan and above, while Free, Trial, and Hobby plans have SMTP disabled.
For sending emails from your application, please use a dedicated email service that provides HTTPS APIs. More information can be found in our documentation:
https://docs.railway.com/reference/outbound-networking
Best regards,
The Railway Team
Status changed to Awaiting User Response Railway • 14 days ago
7 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 7 days ago