N/A

hey there, we noticed this app was receiving a huge amount of requests that appeared to be malicious. this led to the service being taken offline temporarily to mitigate issues

also - generally, this level of traffic/usage is well beyond that of a hobby plan, if you need to accommodate this load, let us know!

I'm trying to put the top plan but when I sign my whole project and my files get deleted

please explain more, why do you think your project got deleted?

When I sign up for the better plan, it seems to put me on a team account, so I have to redo everything from scratch

I lose all this information from My workspace

thats not true, you can transfer your entire railway project over to the team workspace from within the railway projects settings.

Can I upgrade here and everything will be maintained?

have you not already upgraded?

you have a pro badge already

Not yet, I already updated before but I had to start everything from scratch and I requested a refund

I am on hobby plan

you can upgrade to pro from anywhere and will be asked what projects to transfer, its simply not true that you had to start anything over

I'm going to upgrade to pro now

I upgraded and transferred the project, but this appears now

what typebot template did you deploy

I don't know, another person who works with me who did the configuration

where does that discussion thread take you

Was the project I already had transferred to this new plan, or was just a copy transferred?

Is the project now on the pro plan?

please answer my question

I didn't understand

Do I need to launch this template?

please answer the question

im sorry to say this but it seems either you or whoever set your project up has severally misconfigured something

How can I adjust it to fit correctly?

It's working again now, but I want to fix it so I don't have any problems in the future.

I would recommend deploying a new template but try not to tamper with anything this time

Should I keep it the way it is for now?

^

Ok

Thanks bro