Apex Domain
gordon-meade
PROOP

3 months ago

Hi,

my-village.ie apex domain resolves globally to 76.76.21.21.

www.my-village.ie works correctly.

The apex domain is attached to the same production service (Port 8080).

However, apex returns:

404: DEPLOYMENT_NOT_FOUND

Could you please refresh or rebind the apex domain at the edge layer?

This has happened before & after upgrading to Pro.

$10 Bounty

15 Replies

gordon-meade
PROOP

3 months ago

proof DNS is working

Attachments


Railway
BOT

3 months ago

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Status changed to Open Railway 3 months ago


3 months ago

Probably railway's edge hasn't linked it to your deployment, even though DNS is correct. Try removing the apex domain from your service settings and readding it ,this forces Railway's edge to rebind it.


gordon-meade

proof DNS is working

3 months ago

hope @railway can fix images in comments .

Can you confirm your DNS is resolving correctly? Try running:

dig my-village.ie +short

dig www.my-village.ie +short Does the apex return 76.76.21.21?


You should only be using CNAME records when using custom domains with Railway.

As certain DNS providers do not support CNAME flattening, I would highly recommend you switch over to Cloudflare's DNS service.

https://developers.cloudflare.com/dns/zone-setups/full-setup/setup/


(Ignore this message)


gordon-meade
PROOP

3 months ago

i have deleted this a number of times my www. is the cname and i need to attach the next one with A, it seems to be a backend issue. I upgraded to Pro to try and resolve this but still no luck


gordon-meade

i have deleted this a number of times my www. is the cname and i need to attach the next one with A, it seems to be a backend issue. I upgraded to Pro to try and resolve this but still no luck

You need to use CNAME records. You cannot use A records. Please read my message above.


0x5b62656e5d

You need to use CNAME records. You cannot use A records. Please read my message above.

gordon-meade
PROOP

3 months ago

i understand that. my main is a cname but the secondary address is also using mx, txt files and i cannot use cname, my understanding is if i use A and 76.76.21.21 then Railway should see that and give it an ssl. Am I to understand from you that Railway cannot do this?


dharmateja

hope @railway can fix images in comments . Can you confirm your DNS is resolving correctly? Try running: dig [my-village.ie](http://my-village.ie) +short dig [www.my-village.ie](http://www.my-village.ie) +short Does the apex return 76.76.21.21?

gordon-meade
PROOP

3 months ago

i have setup the cname on original but as my-village is using mx & txt i cannot use a cname with it, thats why im stuck here i have looked it up and what i did should work but isnt thats why i am trying here, it seems to be a backend issue that cloudfare may not fix


gordon-meade

i have setup the cname on original but as my-village is using mx & txt i cannot use a cname with it, thats why im stuck here i have looked it up and what i did should work but isnt thats why i am trying here, it seems to be a backend issue that cloudfare may not fix

3 months ago

Is the apex domain attached to the same service as www.my-village.ie, or a different one? Also who is your current DNS provider?


dharmateja

Is the apex domain attached to the same service as [www.my-village.ie](http://www.my-village.ie), or a different one? Also who is your current DNS provider?

gordon-meade
PROOP

3 months ago

Hosting Ireland is the DNS provider i am currently in Cloudfare trying to fix it, I have just tried to toggle proxy on/off, it is not accepting the same service as www.my-village.ie


gordon-meade

Hosting Ireland is the DNS provider i am currently in Cloudfare trying to fix it, I have just tried to toggle proxy on/off, it is not accepting the same service as www.my-village.ie

3 months ago

If you've just moved to Cloudflare, DNS propagation can take a while. Also when you say "it is not accepting the same service" what exactly happens? Does railway give you an error when you try to add the apex domain to the service, or does it add successfully but just not work?


gordon-meade
PROOP

3 months ago

just says cname record with that host already exists


3 months ago

Sounds like there's a duplicate cname entry. In Cloudflare, go to DNS -> Records and look for any existing record for my-village.ie (the root/apex). Delete it, then re-add it as a cname pointing to your Railway .up.railway.app domain. That should clear the conflict.


gordon-meade

just says cname record with that host already exists

3 months ago

Sounds like there's a duplicate CNAME entry. In Cloudflare, go to DNS → Records and look for any existing record for

my-village.ie (the root/apex). Delete it, then re-add it as a CNAME pointing to your Railway .up.railway.app domain. That should

clear the conflict.


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