API Connectivity Failure: Device-Specific Timeout on Railway-Hosted Spring Boot App
avisheikh
PROOP

a year ago

Key Information

Category Details

Environment - Spring Boot app hosted on Railway.

Affected Device - One testing laptop and testing mobile (works with VPN, times out without it).

Other Devices - API works on other machines/networks.ErrorConnection Timed Out (e.g., ERR_CONNECTION_TIMED_OUT or HTTP 504).

Pattern - VPN usage resolves the issue on the problematic device.

Error Analysis ("Central Station" Perspective)

1. Railway Logs & Metrics

  • Observation:
    • No errors in server logs for requests from the affected device (indicates the request never reached Railway).
    • Successful requests from other devices/VPN IPs are logged.
  • Conclusion: The timeout occurs before the request reaches Railway’s servers (client-side or network-layer issue).
Closed

1 Replies

a year ago

Hello,

I'm sorry but we cannot help with networking issues on your side, you would need to contact your networking provider or network administrator for help on that side of things.

Best,

Brody


Status changed to Awaiting User Response Railway about 1 year ago


Status changed to Closed brody about 1 year ago


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