2 months ago
my app is not responding, when i visit the url, i got this error "first byte timeout"
i know if i restart the app, it will start working back but i don't want to because i experience this issue a lot. I want you to help me troubleshoot it, check to know why it always crash after some time/days and so that i can know where the problem is coming from.
Error details
Error 503 backend read error
backend read error
Error 54113
Details: cache-lga21935-LGA 1773671025 3457815913
Varnish cache server
thanks
4 Replies
Status changed to Awaiting Railway Response Railway • 2 months ago
2 months ago
pls i am still here waiting. thanks
2 months ago
We're aware of a pattern where services become unresponsive and return 5xx errors, only recovering after a redeploy. Your thread is part of a group we're tracking for this behavior, and we're investigating the root cause on our side. You don't need to keep your app in a broken state for us to investigate - go ahead and redeploy to get it working again. In the meantime, you can check the Metrics tab in your service panel to see if memory or CPU usage climbs over time between restarts, which would point to a resource leak in your application code.
Status changed to Awaiting User Response Railway • 2 months ago
2 months ago
i have check for resource leak and everything seems to be perfect on my side
Status changed to Awaiting Railway Response Railway • 2 months ago
Status changed to Open brody • 2 months ago
2 months ago
Hi, to help you resolve your issue, I have a few questions:
- What technology stack are you using? It would be very helpful to know.
- Are you using a CDN like Fastly or something similar?
- When does this happen? I understand you say you don't know, but according to the logs, is it when a user enters the URL and chooses a specific option, or simply upon entering the site, etc.? On which URL, your homepage or a specific URL?
- Are you using Docker?