2 months ago
Hi, I just added back ups and now my production app is not working. do not really see useful logs. Would appreciate any help
5 Replies
2 months ago
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2 months ago
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Status changed to Open brody • about 2 months ago
2 months ago
What's not working? Can you share the entire deployment log for the service you say is "not working"?
2 months ago
[2025-10-18 19:52:15 -0400] [11409] [DEBUG] GET /audit/
[2025-10-18 19:52:15 -0400] [11409] [DEBUG] GET /admin/audit/pair/
[2025-10-18 19:52:15 -0400] [11409] [DEBUG] GET /admin/login/
[2025-10-18 19:52:15 -0400] [11409] [DEBUG] GET /static/admin/css/dark_mode.css
[2025-10-18 19:52:15 -0400] [11619] [DEBUG] GET /static/admin/css/base.css
[2025-10-18 19:52:15 -0400] [11619] [DEBUG] GET /static/admin/css/nav_sidebar.css
[2025-10-18 19:52:15 -0400] [11619] [DEBUG] GET /static/admin/js/theme.js
[2025-10-18 19:52:15 -0400] [11409] [DEBUG] GET /static/admin/css/login.css
[2025-10-18 19:52:15 -0400] [11619] [DEBUG] GET /static/admin/js/nav_sidebar.js
[2025-10-18 19:52:23 -0400] [11619] [DEBUG] POST /admin/login/
[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /admin/audit/pair/
[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/img/search.svg
[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/css/changelists.css
[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/img/icon-addlink.svg
[2025-10-18 19:52:24 -0400] [11409] [DEBUG] GET /static/admin/js/urlify.js
[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/img/tooltag-add.svg
[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/js/admin/RelatedObjectLookups.js
[2025-10-18 19:52:24 -0400] [11409] [DEBUG] GET /static/admin/img/icon-viewlink.svg
[2025-10-18 19:52:24 -0400] [11409] [DEBUG] GET /static/admin/js/vendor/jquery/jquery.min.js
[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/js/jquery.init.js
[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/js/prepopulate.js
[2025-10-18 19:52:24 -0400] [11409] [DEBUG] GET /admin/jsi18n/
[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/js/core.js
[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/js/vendor/xregexp/xregexp.min.js
[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/js/actions.js
[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/js/filters.js
[2025-10-18 19:52:27 -0400] [11619] [DEBUG] GET /admin/audit/pairapplication/
2025-10-18 23:53:09.749 UTC [77] LOG: checkpoint starting: time
2025-10-18 23:53:10.598 UTC [77] LOG: checkpoint complete: wrote 9 buffers (0.1%); 0 WAL file(s) added, 0 removed, 0 recycled; write=0.805 s, sync=0.015 s, total=0.849 s; sync files=8, longest=0.013 s, average=0.002 s; distance=26 kB, estimate=509 kB; lsn=0/653A078, redo lsn=0/653A020
[2025-10-18 21:06:15 -0400] [11619] [INFO] Worker exiting (pid: 11619)
[2025-10-19 01:06:15 +0000] [1] [INFO] Handling signal: term
[2025-10-18 21:06:15 -0400] [11409] [INFO] Worker exiting (pid: 11409)
[2025-10-19 01:06:15 +0000] [1] [INFO] Shutting down: Master
moseguerr
[2025-10-18 19:52:15 -0400] [11409] [DEBUG] GET /audit/[2025-10-18 19:52:15 -0400] [11409] [DEBUG] GET /admin/audit/pair/[2025-10-18 19:52:15 -0400] [11409] [DEBUG] GET /admin/login/[2025-10-18 19:52:15 -0400] [11409] [DEBUG] GET /static/admin/css/dark_mode.css[2025-10-18 19:52:15 -0400] [11619] [DEBUG] GET /static/admin/css/base.css[2025-10-18 19:52:15 -0400] [11619] [DEBUG] GET /static/admin/css/nav_sidebar.css[2025-10-18 19:52:15 -0400] [11619] [DEBUG] GET /static/admin/js/theme.js[2025-10-18 19:52:15 -0400] [11409] [DEBUG] GET /static/admin/css/login.css[2025-10-18 19:52:15 -0400] [11619] [DEBUG] GET /static/admin/js/nav_sidebar.js[2025-10-18 19:52:23 -0400] [11619] [DEBUG] POST /admin/login/[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /admin/audit/pair/[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/img/search.svg[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/css/changelists.css[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/img/icon-addlink.svg[2025-10-18 19:52:24 -0400] [11409] [DEBUG] GET /static/admin/js/urlify.js[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/img/tooltag-add.svg[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/js/admin/RelatedObjectLookups.js[2025-10-18 19:52:24 -0400] [11409] [DEBUG] GET /static/admin/img/icon-viewlink.svg[2025-10-18 19:52:24 -0400] [11409] [DEBUG] GET /static/admin/js/vendor/jquery/jquery.min.js[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/js/jquery.init.js[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/js/prepopulate.js[2025-10-18 19:52:24 -0400] [11409] [DEBUG] GET /admin/jsi18n/[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/js/core.js[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/js/vendor/xregexp/xregexp.min.js[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/js/actions.js[2025-10-18 19:52:24 -0400] [11619] [DEBUG] GET /static/admin/js/filters.js[2025-10-18 19:52:27 -0400] [11619] [DEBUG] GET /admin/audit/pairapplication/2025-10-18 23:53:09.749 UTC [77] LOG: checkpoint starting: time2025-10-18 23:53:10.598 UTC [77] LOG: checkpoint complete: wrote 9 buffers (0.1%); 0 WAL file(s) added, 0 removed, 0 recycled; write=0.805 s, sync=0.015 s, total=0.849 s; sync files=8, longest=0.013 s, average=0.002 s; distance=26 kB, estimate=509 kB; lsn=0/653A078, redo lsn=0/653A020[2025-10-18 21:06:15 -0400] [11619] [INFO] Worker exiting (pid: 11619)[2025-10-19 01:06:15 +0000] [1] [INFO] Handling signal: term[2025-10-18 21:06:15 -0400] [11409] [INFO] Worker exiting (pid: 11409)[2025-10-19 01:06:15 +0000] [1] [INFO] Shutting down: Master
2 months ago
Is this an old deployment? Does it show as removed or crashed? Can you try redeploying your service?
2 months ago
It just says failed—I tried redeploying and got the same. I had an environment connected to the same git repository and those work. So I just moved the data to a new environment and that has deployed and works. Just wondering if it is something about the backups...