Appeal for Workspace Restriction - Accidental ToS Violation
Anonymous
FREEOP

a month ago

Dear Railway Support Team,

I recently noticed that my workspace has been restricted due to a "ToS Violation." I am writing to sincerely appeal this restriction, as I believe it was triggered by an unintentional mistake on my part.

I am a self-taught developer currently learning how to build API integrations. I recently generated a token and linked it to a third-party Telegram bot strictly for testing purposes. I was completely unaware that this specific bot might perform automated actions, abuse resources, or route traffic in a way that violates Railway’s Terms of Service.

This was purely an educational experiment, and I had no malicious intent. If you kindly lift the restriction, I will immediately revoke the compromised token, delete the associated project, and ensure that I strictly adhere to your guidelines moving forward.

Thank you for your time and understanding. I look forward to your positive response.

Best regards

BEHNAM

Solved

1 Replies

Railway
BOT

a month ago

We're not able to share the specifics of why a workspace restriction was applied, and there is no action on your side that will lift it. We understand this is frustrating, but the restriction stands as-is.


Status changed to Awaiting User Response Railway • about 1 month ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • about 1 month ago


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