a year ago
Starting around 06:30am AEST our application and database performance started going wobbly.
We are seeing huge spike in the application response time and sometimes the database. We have not deployed anything since Wednesday, and this started when most of our agents were offline, and during a quiet time for our ecommerce store.
Any advice on where to look? Any chance the issue is caused by Railways underlying infrastructure?
3 Replies
a year ago
Hey there! We've found the following might help you get unblocked faster:
- 🧵 Critical Database Performance Issue - 900ms Connection Latency on Paid Plan
- 🧵 Sporadic slow database performance
- 🧵 PostgreSQL Database WAL Write Blocking - 30+ Second Transaction Commits
If you find the answer from one of these, please let us know by solving the thread!
a year ago
Hello!
We've escalated your issue to our engineering team.
We aim to provide an update within 1 business day.
Please reply to this thread if you have any questions!
Status changed to Awaiting User Response Railway • 11 months ago
10 months ago
🛠️ The ticket Performance issue on metal server has been marked as todo.
10 months ago
✅ The ticket Performance issue on metal server has been marked as completed.
10 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 10 months ago