Service: Kuiz Kemerdekaan SKBL

Project ID: 4a3064f3-c619-4a79-9d4d-fed3f3db4e4e

Environment: production

ISSUE:

Application is down and cannot be accessed.

Error message: "Application failed to respond"

Request ID: 1LJa8a9OT3Ge3j98wUFZXw

ERROR DETAILS:

• Stacker unavailable: 10.66.1.4:50052 (i/o timeout)
• Cannot restart service (connection error)
• Deployment status: SUCCESS (2026-08-18)
• Database: Online (Postgres running)

IMPACT:

1,073 users (500 students + 73 teachers + 500 parents) cannot access the quiz application.

This is urgent - educational application for a school.

TIMELINE:

• 2026-08-20: Maintenance notice (hardware failure, resolved)
• 2026-08-21: Application down - stacker unavailable

ACTION NEEDED:

Please investigate the stacker connectivity issue preventing application deployment restart.