Are deployments broken now?
hadicph1
HOBBYOP

10 months ago

Different projects are not deploying, on seperate instances.
I tried to deploy a redis and postgres instances, are either failing or staling for 30+ minutes

Solved

49 Replies

hadicph1
HOBBYOP

10 months ago

1ace979a-7344-4ba1-a86c-dcdface807fd


hadicph1
HOBBYOP

10 months ago

@Brody Can I please get some support ?


hadicph1
HOBBYOP

10 months ago

Im getting this error now: User does not have access to region europe-west4.


medim
MODERATOR

10 months ago

Please don't ping team members!


medim
MODERATOR

10 months ago

Can you deploy to other regions?


hadicph1
HOBBYOP

10 months ago

Of course my bad!


hadicph1
HOBBYOP

10 months ago

I havent tried


medim
MODERATOR

10 months ago

try deploying to a US region tell me how it goes then switch back to europe


medim
MODERATOR

10 months ago

If it persists I will escalate it to the team


hadicph1
HOBBYOP

10 months ago

I can move to US but then I cannot move back to EU, and metal doesn't show up as an option


medim
MODERATOR

10 months ago

Is the region list disabled?


medim
MODERATOR

10 months ago

on the service settings


hadicph1
HOBBYOP

10 months ago

Its on database because i cannot move a volume


medim
MODERATOR

10 months ago

Oh, ok


medim
MODERATOR

10 months ago

Do you have the "Metal Volumes" feature flag enabled?


medim
MODERATOR

10 months ago

if not enable it


hadicph1
HOBBYOP

10 months ago

If i delete everything and try to deploy a database from scratch it will fail


hadicph1
HOBBYOP

10 months ago

This is a totally new instance

1362070643885212000


medim
MODERATOR

10 months ago

Directly to Europe region?


hadicph1
HOBBYOP

10 months ago

yes


medim
MODERATOR

10 months ago

Gonna see if I can reproduce, one moment


hadicph1
HOBBYOP

10 months ago

Thank you


medim
MODERATOR

10 months ago

Could not reproduce


medim
MODERATOR

10 months ago

could u try again?


hadicph1
HOBBYOP

10 months ago

Of course


hadicph1
HOBBYOP

10 months ago

It works with metal FF , though if you go to this project you can clearly see redis staling for more than 20 minutes: 38916a70-6eb3-4cd4-b798-3ce2fe82af88


medim
MODERATOR

10 months ago

try redeploying the redis service


medim
MODERATOR

10 months ago

did u try changing the region using the API or soemthing?


hadicph1
HOBBYOP

10 months ago

No not through the API


hadicph1
HOBBYOP

10 months ago

I have a config file for another instance but that should not affect redis


medim
MODERATOR

10 months ago

interesting 🤔


medim
MODERATOR

10 months ago

I will keep an eye out for that


hadicph1
HOBBYOP

10 months ago

Now it doesnt stall but it fails


medim
MODERATOR

10 months ago

any logs?


medim
MODERATOR

10 months ago

if it's empty could u try deleting it and creating a new redis instance


hadicph1
HOBBYOP

10 months ago

User does not have access to region europe-west4.


hadicph1
HOBBYOP

10 months ago

Okay i found the issue


hadicph1
HOBBYOP

10 months ago

Its whenever I try to deploy redis on non-metal it always fails / stalls


medim
MODERATOR

10 months ago

Can you show me the region list?


hadicph1
HOBBYOP

10 months ago

Regular EU no longer shows up


medim
MODERATOR

10 months ago

non-metal us regions or europe?


hadicph1
HOBBYOP

10 months ago

but I have nonmetal US


medim
MODERATOR

10 months ago

deploy to metal then


hadicph1
HOBBYOP

10 months ago

Yes it runs fine on metal


medim
MODERATOR

10 months ago

Nice! So we all good?


medim
MODERATOR

10 months ago

Maybe it was a bug with your workspace preferred region


hadicph1
HOBBYOP

10 months ago

Yes we are, thank you for helping 🙌
Sorry for tagging before I did not know !


medim
MODERATOR

10 months ago

Np, will mark this thread as solved


medim
MODERATOR

10 months ago

!s


Status changed to Solved medim 10 months ago


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