2 years ago
I am writing to address two inquiries regarding my Railway account registered under dev@clouduscorp.com.
Plan Change:
Currently, I am subscribed to the Pro plan, which I find does not align with my current requirements. I am interested in transitioning to the Hobby plan.
I have initiated the cancellation of my Pro plan subscription via the billing page. However, I noticed a warning message indicating that the subscription will be terminated on April 14, 2024, and all resources will be stopped. I wish to avoid the disruption of resources and would like to inquire about the process for switching to the Hobby plan in advance.
Transfer of Team Account Projects to Personal Account:
With the impending transition of our team account from the Pro plan to the Hobby plan, there is a concern regarding the potential deletion of projects currently configured within the team account. I am keen to transfer the contents of these projects to my personal account and proceed with the switch to the Hobby plan.
To summarize, I am seeking guidance on transferring the project contents from the team account to my personal account and transitioning from the Pro plan to the Hobby plan. Additionally, I would like to ensure that the projects remain accessible during the remainder of the Pro plan subscription period.
Could you please provide a step-by-step outline of the procedures and methods to accomplish these tasks?
Your assistance in this matter would be greatly appreciated. Thank you for your attention to these inquiries, and I look forward to your prompt response.
Best regards
1 Replies
2 years ago
You can transfer your projects back over to the hobby plan at any time from within each project's settings as shown in the attached screenshot. Please make sure you have signed up for the hobby plan before transferring your projects.
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