Assistance with enabling Backups
anshulachowdhury
HOBBYOP

6 months ago

I'd like to use the Railway feature for backing up my database before deploying new code to my production database. However, when I navigate to my project > Select PostgreSQL > I don't see the "Backup" tab.

Railway help articles suggest I should get in touch with Railway to get this tab to be visible on my account. Any assistance would be appreciated!

$10 Bounty

6 Replies

Railway
BOT

6 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


noahd
EMPLOYEE

6 months ago

Hey there!
Last I checked the backup tab is a feature specifically for the Pro plan and up. If you're on hobby I don't think you have access.


anshulachowdhury
HOBBYOP

6 months ago

I did check the pricing page and the Railway help docs to see if that was the issue, but neither state the Data tab is only available on Pro and up. Could you please verify whether this is the issue?


noahd
EMPLOYEE

6 months ago

This is on the hobby plan this is on the pro plan.


anshulachowdhury
HOBBYOP

6 months ago

Oh, okay thanks! I actually don't see the Backup tab at all, PSA. Could this be started up for me so that when I upgrade, I see the option?

Attachments


anshulachowdhury

Oh, okay thanks! I actually don't see the Backup tab at all, PSA. Could this be started up for me so that when I upgrade, I see the option?

noahd
EMPLOYEE

6 months ago

If you upgrade that tab should show up yes!
I think its by design that on hobby you shouldnt see it as you don't have access. Not sure why I can might be because i have a pro workspace.


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