20 days ago
Pro plan, single-node Postgres on ghcr.io/railwayapp-templates/postgres-ssl:18.4, EU region, environment is production.
I'm trying to enable point-in-time recovery.
The 'Point-in-time recovery is off' banner doesn't appear in my Backups tab despite the docs describing it. Is PITR rolling out gradually or is there a prerequisite I'm missing?
4 Replies
20 days ago
PITR is available for single-node Postgres on Pro with no additional prerequisites beyond the official Railway image and a pinned version tag, both of which your setup (postgres-ssl:18.4) satisfies. The "Point-in-time recovery is off" banner and Enable button are documented to appear on the Backups tab of the Postgres service per our PITR docs. If you're not seeing it, please confirm you're looking at the Backups tab on the Postgres service itself (not a connected app service), and that the service has a volume attached.
Status changed to Awaiting User Response Railway • 20 days ago
20 days ago
Confirmed - I am looking at Backups on the Postgres service. The service has a volume attached.
Status changed to Awaiting Railway Response Railway • 20 days ago
Status changed to Open Railway • 20 days ago
19 days ago
if you are really on the Postgres service Backups tab and the volume is attached, I dont think there is another user-side prerequisite left.
one small thing I would check is whether the service was created from the Railway postgres template and still uses the pinned Railway image, not just a custom image with the same tag. PITR UI is tied to the managed volume/backups path.
if that is all true, this feels like account/region/feature-flag or UI state not showing the enable action. I would send support the service id, image tag, plan, region, and a screenshot of the Backups tab. dont recreate the db just for this, because you could lose the exact volume/backups history.
19 days ago
Thanks for this - Yeh, I did create everything just standard using the Railway UI. I'll have to create a support ticket.
