Backend service not working
keshavsoni17
PROOP

4 months ago

Made no changes to my backend service. Suddenly, is showing 502 error. Tried restarting, tried redeploying. Nothing works. Please help!

Solved

15 Replies

keshavsoni17
PROOP

4 months ago

Response? I have quite a few customers complaining that our service isn't working.


4 months ago

Failed to create database connection: connection to server at "pgbouncer.railway.internal" (), port 6432 failed: timeout expired

same, I have many customers online and nothing works


calendra-us
HOBBY

4 months ago

Dealing with the same thing above. 502 error. no change to backend.


devhowyalike
HOBBY

4 months ago

502 as well. 1 redeploy worked but subsequent are 502


4 months ago

re-routing pg bouncer and internal stuff into public network fixes it but the backend itself will return a 502 so I'm still locked.


Anonymous
HOBBY

4 months ago

Same here. getting 502 on my services


devenbhooshan
PRO

4 months ago

The response time between my rails service to redis/postgres has shot up by 1000%

They communicate over private network

resulting in 502


cerefre
PRO

4 months ago

Same here. connection to server at "pgbouncer.railway.internal" (fd12:dcd8:b376:0:5000:2b:dc88:45bb), port 6432 failed: Connection timed out


4 months ago

Hey, if you're impacted could you share a link to your service on Railway please?


Status changed to Awaiting User Response Railway 4 months ago


ray-chen

Hey, if you're impacted could you share a link to your service on Railway please?

devenbhooshan
PRO

4 months ago


Status changed to Awaiting Railway Response Railway 4 months ago


twillsyndhir
PRO

4 months ago

Getting this as well. Project ID: 727a01d5-5b1b-4904-a75a-04886ad550ef / service ID: 17a34ef8-3780-4e36-b876-06eca59232af

Been happening off and on all evening, originally thoguht it was a cloudflare proxy problem, but now it's consistent for all requests even with the proxy disabled so it seems like it's something on railway's end



ray-chen

Hey, if you're impacted could you share a link to your service on Railway please?

cerefre
PRO

4 months ago

just came back


4 months ago

Sorry about that - we had a transient routing issue that has since been resolved. Could y'all try now?


Status changed to Awaiting User Response Railway 4 months ago


ray-chen

Sorry about that - we had a transient routing issue that has since been resolved. Could y'all try now?

cerefre
PRO

4 months ago

mine was resolved, thank you.


Status changed to Awaiting Railway Response Railway 4 months ago


Status changed to Solved brody 4 months ago


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