2 months ago
Hi, I need urgent help. All tables in my MySQL database were accidentally truncated today, June 18, 2026 at 16:10 UTC. I don't have backups enabled (Hobby plan).
I need to know if Railway can restore the volume at the infrastructure level to a point before that time, or if any snapshot of the underlying block storage exists.
Project: innovative-ambition
Service: MySQL
Volume: mysql-volume
Database: railway
Host: metro.proxy.rlwy.net:45254
Please have an engineer check if there is any volume snapshot prior to 16:10 UTC on June 18, 2026. This is production data for a real business and we have no other copy.
1 Replies
2 months ago
Our databases are unmanaged, so automatic snapshots, WAL recovery, and PITR aren't available unless you set up volume backups or PITR yourself. We don't recover data lost to user-initiated actions. Going forward, enable volume backups on your stateful services so you can self-restore if this happens again.
Status changed to Awaiting User Response Railway • 2 months ago
2 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 2 months ago