basic plan cancellation
alexads020
TRIALOP

2 years ago

I would like to know the step-by-step process to cancel my basic 5 dollar plan, which was done with my credit card

5 Replies

patrick
PRO

2 years ago

Click your profile icon at the top right of the site -> Billing -> Manage Subscription -> Cancel plan.


alexads020
TRIALOP

2 years ago

Click your profile icon at the top right of the site -> Billing -> Manage Subscription -> Cancel plan.

but the balance goes back to the card?


2 years ago

That's referred to as a refund, you can request a refund by clicking on the refund button of your last invoice.


alexads020
TRIALOP

2 years ago

That's referred to as a refund, you can request a refund by clicking on the refund button of your last invoice.

But if I cancel the plan here will I refund? because I can't request a refund on the card application


2 years ago

As previously mentioned, if you want a refund you can request a refund by clicking on the refund button of your last invoice.


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