kevinantoniowiyonolauw
FREEOP
5 months ago
Hi, I have a question regarding billing.
Our team paid $5 for the service. However, our current usage shows a total billing of $6. Could you please clarify when the remaining $1 will be charged or deducted from our account?
Thank you!
0 Replies
brody
EMPLOYEE
5 months ago
Hello,
Could you please link an invoice or receipt?
brody
EMPLOYEE
5 months ago
You will be charged $5 plus any usage above $5
brody
EMPLOYEE
5 months ago
At the end of your billing cycle, but please keep in mind, that you are currently at $6, but your estimated is $9.
brody
EMPLOYEE
5 months ago
!s
Status changed to Solved brody • 6 months ago