Billing and Usage Charge
kevinantoniowiyonolauw
FREEOP

9 months ago

Hi, I have a question regarding billing.
Our team paid $5 for the service. However, our current usage shows a total billing of $6. Could you please clarify when the remaining $1 will be charged or deducted from our account?

Thank you!

Solved

8 Replies

kevinantoniowiyonolauw
FREEOP

9 months ago

ca5778cf-ca1f-420f-bdf1-1cc1d5cb3b17

brody
EMPLOYEE

9 months ago

Hello,

Could you please link an invoice or receipt?

kevinantoniowiyonolauw
FREEOP

9 months ago

1386732009522724900
1386732009820262531

brody
EMPLOYEE

9 months ago

You will be charged $5 plus any usage above $5

kevinantoniowiyonolauw
FREEOP

9 months ago

when the remaining $1 will be charged?

brody
EMPLOYEE

9 months ago

At the end of your billing cycle, but please keep in mind, that you are currently at $6, but your estimated is $9.

brody
EMPLOYEE

9 months ago

!s

Status changed to Solved brody • 9 months ago

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