2 years ago
Hello, today (4. 3. - for you Americans that is the fourth of March) the billing cycle seems to be reset due to the big pricing updates. However, my billing cycle should start on the 9th of each month, not 4th.
This should be a bug in the billing system, right? Otherwise, where did the 5 remaining days go? Will they be discounted from the next billing cycle?
6 Replies
2 years ago
!t
2 years ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response adam • over 1 year ago
2 years ago
hello, no you didnt lose anything, the invoice has been pro-rated, but you were charged early since you hit a pre-bill limit and that triggered an invoice, this is sometimes done by stripe.
2 years ago
!s
Status changed to Solved brody • over 1 year ago