Dear Railway Team,

I’ve been on the Hobby plan with a monthly billing of $5, scheduled for the 17th of each month. Unfortunately, your system has consistently failed to auto-deduct the amount from my AMEX card, forcing me to make manual payments—typically only after my customer alerts me that the application is down.

This month, however, I noticed that your services were unavailable starting from the 19th, and my deployed Node.js application was removed entirely. Despite this, you’ve restarted the billing cycle from the 17th, even though the service was not operational for a significant portion of the period.

Had the application remained functional until today, I would have understood the rationale behind billing from the 17th. But given the downtime and removal of my deployment, I believe it’s only fair to restart my billing cycle from today, the 26th.

I kindly request that you adjust the billing start date accordingly.

Best regards!