Billing
chardea7
PROOP

8 months ago

Hi i Have question regarding billing, I made a limit billing of $20 for my account (which I asume are monthly limit), but i saw this $20 invoice is sent for the last 5 days. Am I getting billed $20 everyday now? Im confuse, so this limit $20 is daily Limit?

Solved

6 Replies

chardea7
PROOP

8 months ago

658a6d70-8706-478f-ac02-b0f335f5aeb4


adam
MODERATOR

8 months ago

!t


adam
MODERATOR

8 months ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response adam 8 months ago


christian
EMPLOYEE

8 months ago

You hit an automatic billing threshold for new customers. Railway applies an automatic billing threshold to new customers. We do that to help customers prevent unexpected costs and as an abuse prevention measure. Your account had an automatic billing threshold set, and you hit it daily due to the level of resource usage across your projects. As we've seen several payments from your account, the automatic billing threshold was removed earlier today, and your next charge will take place at the end of your current billing cycle. If you hit your soft limit, you will receive notifications about it. Any resources will be shut down if you hit your hard limit as defined here: https://docs.railway.com/reference/usage-limits


Status changed to Awaiting User Response Railway 8 months ago


chardea7
PROOP

7 months ago

Thanks, so how many Times I have been charges exactly? I need this for reporting to my company.


brody
EMPLOYEE

7 months ago

You may view the charges under you billing history.


brody
EMPLOYEE

7 months ago

!s


Status changed to Solved brody 8 months ago


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