Billing Inquiry – Unexpected Increase in Charges

nikhildoddaga
HOBBY

5 months ago

I have been using Railway for the past four months. Initially, my bill was around $5. However, after deploying two projects (Prod and Dev) of the same chatbot, I expected my total bill to be around $10 ($5 + $5). However, despite having no users and the chatbots never being used, I have noticed a steady increase in my billing. Also both Dev and Prod had a lot of difference though they are the same and had no users. But from this month, their estimated bill is equal which wasn't the case in last couple months.

Here’s a breakdown of my usage and billing:

Before January
Prod: $5.67

Jan 6 – Feb 6 Bill
Prod: $8.94
Dev: $5.54
Total: $14.33

Feb 6 – Mar 6 Bill
Prod: $9.96
Dev: $5.72

Mar 6 – Apr 6 Estimated Usage
Prod: $11.24
Dev: $11.24
Total: $22.45

Solved

0 Replies

nikhildoddaga
HOBBY

5 months ago

Prod: eac8ef0c-0afb-4ce0-b888-2c611512ee78
Dev: 14123381-d25a-4f6b-8179-88093f8d37b2


5 months ago

did the resource usage of the apps increase as well? railway bills based on resources, so if an app decides to start leaking memory for example then it would increase your bill


nikhildoddaga
HOBBY

5 months ago

I will check and let you know in a few hours


5 months ago

whether your app has active users or not, the container is active and using resources. You are charged for those costs


5 months ago

the usage ramping up is concerning though. definitely check the resource usage


nikhildoddaga
HOBBY

5 months ago

Prod and Dev for Feb 6 - Mar 6

1348715975951778000
1348715976266616800


nikhildoddaga
HOBBY

5 months ago

Prod and Dev for Mar 6 - Apr 6

1348716503716987000
1348716504035627000


nikhildoddaga
HOBBY

5 months ago

@Adam I just checked it and yes I understand the container is active and using the resources. But every month the bill is going up by a lot though the RAM is just 1 GB for all months


nikhildoddaga
HOBBY

5 months ago

@Erisa can you help me with this


5 months ago

you used more resources, so you where billed more, im really not sure what you want me to tell you here


nikhildoddaga
HOBBY

5 months ago

My question was about how the price increases so every months with such a large margin. There's is no memory leak because RAM is the same all months.

1) its charging me twice the amount for prod compared to dev though they both are literally the same.
2) though there are no users and all we are using is an active container the price is doubling every month

Before January
Prod: $5.67

Jan 6 – Feb 6 Bill
Prod: $8.94
Dev: $5.54
Total: $14.33

Feb 6 – Mar 6 Bill
Prod: $9.96
Dev: $5.72

Mar 6 – Apr 6 Estimated Usage
Prod: $11.24
Dev: $11.24
Total: $22.45


nikhildoddaga
HOBBY

5 months ago

I am sure I didnt use more resources becasue it was unchanged from the last 2 months and never used by any and if thats how you would like to respond, I always have an option to unsubscribe and migrate to a different platform


5 months ago

we have not increased our prices, if your bill was higher, you simply used more resources.


5 months ago

!s


Status changed to Solved brody 5 months ago