21 days ago
Hello Railway Support,
My GitHub Actions workflow, railway-deploy.yml, is being blocked before validation starts with this message:
“The job was not started because recent account payments have failed or the spending limit needs to be increased. Please check the ‘Billing & plans’ section in your settings.”
I have already paid my Railway bill, and my existing services are still running successfully. Both dexter-sentinel and quantyx are online with no reported errors, but all new deployments remain blocked.
Project details:
- Project ID: 31fa15a9-a585-4244-b360-6fcd13f30850
- Environment: production
Please investigate:
- Any outstanding, partially paid, or unreconciled invoices
- Whether my payment method is marked as failed or restricted
- Any hard usage or spending limit still blocking deployments
- Whether my recent payment needs manual reconciliation
- Any account-level billing restriction preventing new deployments
Please clear the deployment restriction without deleting or changing my existing project, services, database, domains, environment variables, or production configuration.
Thank you.
2 Replies
21 days ago
The error message you quoted ("recent account payments have failed or the spending limit needs to be increased") is from GitHub Actions, not from Railway. Your Railway account is in good standing with all invoices paid, no active restrictions, and recent deployments completing successfully. You'll need to check your GitHub account's "Billing & plans" settings to resolve the Actions spending limit or payment issue there.
Status changed to Awaiting User Response Railway • 21 days ago
20 days ago
please payment method add other choice my bank card show every payment insufficient limit and decline card. add invoice i bill link number or id number,
Status changed to Awaiting Railway Response Railway • 20 days ago
Status changed to Awaiting User Response Railway • 20 days ago
13 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 13 days ago