Billing Issue
zeetaha
HOBBYOP

14 days ago

Hi Team,

I’m currently subscribed to the $5 Hobby plan. My usage for the last month was $3.75, but I was charged the full $5.

I would appreciate your assistance in reviewing this and making an adjustment if possible.

Thank you for your support.

Best regards, Zeeshan

Solved

3 Replies

Railway
BOT

14 days ago

Your latest invoice shows $3.57 in resource usage, which falls under the $5 included with the plan. The Hobby plan costs $5/mo. You are charged upfront for the subscription cost, and the minimum amount you pay is $5/mo with $5 of usage included (it is not a discount). To summarize: the minimum cost is $5/mo which buys you $5 in usage, if your usage is under $5 you are still charged $5, and if your usage is over $5 you are charged $5 plus any additional usage you incur. Please refer to Understanding Your Bill for more information.


Status changed to Awaiting User Response Railway • 14 days ago


Railway

Your latest invoice shows $3.57 in resource usage, which falls under the $5 included with the plan. The Hobby plan costs $5/mo. You are charged upfront for the subscription cost, and the minimum amount you pay is $5/mo with $5 of usage included (it is not a discount). To summarize: the minimum cost is $5/mo which buys you $5 in usage, if your usage is under $5 you are still charged $5, and if your usage is over $5 you are charged $5 plus any additional usage you incur. Please refer to [Understanding Your Bill](https://docs.railway.com/reference/pricing/understanding-your-bill) for more information.

zeetaha
HOBBYOP

14 days ago

Is their any Pay as you go package?


Status changed to Awaiting Railway Response Railway • 14 days ago


Railway
BOT

14 days ago

All Railway plans include a base subscription fee with usage-based resource billing on top. There is no standalone pay-as-you-go option without a subscription. The available plans are Free ($0/mo with $1 of included usage), Hobby ($5/mo with $5 included), Pro ($20/mo with $20 included), and Enterprise (custom pricing), with details at railway.com/pricing.


Status changed to Awaiting User Response Railway • 14 days ago


Railway
BOT

6 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 6 days ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...