a year ago
I need some help with a billing issue.
When I signed up, I got $5 free usage credit. Later, I subscribed to the Hobby plan ($5/month), which includes $5 of free usage per month before any extra charges.
Now, after a month, my expected bill is showing $6.11, even though my total usage is $3.98, and I should still have $1 remaining from my plan’s free usage. Also, the $5 free credit I initially received is missing, even though it was supposed to be added to my usage.
Can someone clarify why this is happening? Would appreciate any insights!
7 Replies
a year ago
Two points to clarify:
The 5$ free credit is not preserved when you upgrade from trial to hobby.
The hobby plan provides 5$ of ‘free’ usage, which is included with the 5$ subscription fee. You are charged such that if your usage is <5$, you pay 5$. If your usage is >5$, you pay your usage.
a year ago
The expected bill is an estimation of your services’ usage over time. Assuming your services use a consistent amount of resources, you will be charged 6.11$ at the end of your billing cycle
a year ago
As I said above, the estimated bill is your estimated bill by the end of your billing term.
a year ago
It will always be higher than your current usage except for the last day of your billing term
a year ago
!s
Status changed to Solved adam • 11 months ago