5 months ago
Hi, my Railway account appears to be in a broken billing state after upgrading from Free Trial to Hobby.
Symptoms:
- Billing page does not load (blank UI).
- Deploying a new service fails with: “Customer has multiple subscriptions”.
- Existing project returns 404 in the dashboard.
- I only have one workspace.
- This started immediately after upgrading from Trial → Hobby.
2 Replies
4 months ago
Hmm, that's not ideal. I see the duplicate subscription.
I went ahead and refunded the duplicate, and you should be good to go!
Can you let me know how it looks?
Status changed to Awaiting User Response Railway • 5 months ago
noahd
Hmm, that's not ideal. I see the duplicate subscription. I went ahead and refunded the duplicate, and you should be good to go! Can you let me know how it looks?
4 months ago
Hey it's all good now thanks!
Status changed to Awaiting Railway Response Railway • 4 months ago
Status changed to Solved brody • 4 months ago