Billing Related Query
vking45
HOBBYOP

3 months ago

I am seeing a different amount in Usage and different amount when I am going to the Billing section, please help.

Closed

14 Replies

3 months ago

What do you mean different amount of usage? What're you comparing to? Also screenshots would be helpful 🙏


vking45
HOBBYOP

3 months ago

image.png

image.png


3 months ago

In the usage page you should see a way to show a breakdown per service / project, mind doing that?


vking45
HOBBYOP

3 months ago

image.png

image.png


vking45
HOBBYOP

3 months ago

the individual services cost don't add up to $33


3 months ago

hmmm, any deleted projects maybe?


vking45
HOBBYOP

3 months ago

nope


vking45
HOBBYOP

3 months ago

can anyone from Railway team look into this please ?


vking45
HOBBYOP

3 months ago

@Chandrika


carlosmejia86
HOBBY

3 months ago

Why has a $5 plan been increasing every month for a project I'm not using?

image.png


carlosmejia86

Why has a $5 plan been increasing every month for a project I'm not using? ![image.png](https://station-server.railway.com/attachments/att_01kxdp36spfvntqajkmfcf0jvm)

3 months ago

Hey, please open your own thread. You can check the usage breakdown under https://railway.com/workspace/usage, by navigating to the previous month(s) and scrolling down to see the usage by project (and cost by service by clicking on View Cost by Service).

image.png

image.png


3 months ago

Hey, please don't ping the team as per #🛂|readme rule 5. I'll raise this issue internally.


vking45
HOBBYOP

3 months ago

sorry for that, please look into it


nickvanzdev
HOBBY

3 months ago

im having same issue i just posted a thread myself, didnt see yours, my bill is higher then actual displayed usage


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