Bucket Access Denied after upgrading from Trial to Hobby
gabriel2503-lang
HOBBYOP

12 days ago

Hi,

I upgraded my Railway workspace from Trial to the Hobby plan.

My service is online again, but my existing Railway Bucket "buffered-keg" still shows "Access denied" even inside the Railway Files tab.

The bucket still shows approximately 116.7 MB of stored data.

My Hobby plan is active, current usage is $0.00, and I have not reached my usage limit.

Could you please check if the storage organization or bucket is still suspended from when the Trial expired and reactivate access?

I have not regenerated the credentials or deleted the bucket.

Thank you.

The Access Denied error happens directly in Railway Dashboard > buffered-keg > Files, not only from my application.

Solved

1 Replies

Status changed to Awaiting Railway Response Railway • 12 days ago


sam-a
EMPLOYEE

12 days ago

Your bucket is responding successfully now. I verified that its existing credentials can list objects, so there’s no need to regenerate them.

Could you refresh the Files tab for buffered-keg and retry your application? If you still see “Access denied,” let us know whether it happens in the dashboard, your app, or both.


Status changed to Awaiting User Response Railway • 12 days ago


Railway
BOT

5 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 5 days ago


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