a month ago
Seems like a pretty serious error here. I tried rotating credentials on a bucket, but the bucket now rejects the new credentials and still accepts the old one. Unable to access my bucket and the bucket preview is also broken.
3 Replies
a month ago
Why cant bucket issues be asked privately to Railway?
Status changed to Awaiting Railway Response Railway • 27 days ago
a month ago
This is a known issue on our end where rotating bucket credentials can leave the new secret inactive while the old one keeps working, which blocks access and breaks the bucket preview. It is not something you can resolve from your side. We are re-syncing the credentials for you and will confirm here once access to your bucket is restored. Your bucket data is preserved throughout, and there is no action needed from you in the meantime.
Status changed to Awaiting User Response Railway • 27 days ago
Status changed to Solved jimmy-sm • 27 days ago
noahd
This is a known issue on our end where rotating bucket credentials can leave the new secret inactive while the old one keeps working, which blocks access and breaks the bucket preview. It is not something you can resolve from your side. We are re-syncing the credentials for you and will confirm here once access to your bucket is restored. Your bucket data is preserved throughout, and there is no action needed from you in the meantime.
a month ago
Thanks. It was transient and resolved after an hour or so.
Status changed to Awaiting Railway Response Railway • 27 days ago
Status changed to Solved jimmy-sm • 27 days ago