buckets not working locally anymore

since the bucket outage, im not able to access my buckets locally anymore, is this intended or is it a bug. Service status says there's no outages and they are working on private networks on railway.

Solved

71 Replies

Locally as in ⁨railway dev⁩? Or how are you attempting to connect?
What errors do you see?


locally on my machine with bun s3, the connection just hangs


without railway dev


Can you share screenshots?


Railway buckets are on the public network, there is no private network connection for them


If it works on Railway there shouldn't be any problem using them locally as long as you connect correctly



I'm pretty sure that's the wrong endpoint


Always ⁨⁨storage.railway.app⁩⁩ Consider me dazzled


this started happening after outage, it was working with the same exact config


Could you send a snippet of the code where you create the S3 client?


this is the railway config

1467948503308439600


This would still be helpful



const s3 = new S3Client...



Could you add ⁨virtualHostedStyle: true,


still not working


they are hanging


At this point I'd ask you to wait for someone else to assist (as I frankly do not know how to help further)


funny thing is I also noticed I cant delete the bucket


!t


yeah, i cant do that


a month ago

Can you please share the bucket link before I escalate?
Just click the bucket and paste the browser url here



but none of my buckets are connecting on my local machine


a month ago

!t


a month ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response medim about 1 month ago


this is basically two separate issues, should I create another one?


a month ago

Not needed


a month ago

Also, regarding your main issue, I'm a bit confused… it works between your service and the bucket but not locally, yes?


exactly


it used to work before the outage that happened a few days ago


a month ago

The bucket is publicly available.


a month ago

Not that the contents are public, I mean that it is available with the correct credentials.


I thought it was because one of the buckets were created during priority boarding, but others created afterwards are not working as well


a month ago

Can you link to a bucket that isn't accessible?


locally? the one I sent the link isnt accessible locally



a month ago

That would appear to be an issue on your end.


let me check something, if its an issue with the internet provider


a month ago

Hop on a VPN if you have one.


but besides that, im not being able to delete the first bucket I sent the link of


image.png

Attachments


tried to run on my smartphone router (different web provider), but didnt work


I will install a VPN to see if I can get it to work


any recommendations?



thanks!


out of nowhere all of the buckets started working locally, without VPN


but im still not able to do this


sorry to annoy you with this too, but how can I get the pro plan tag here on discord? I already connected my accounts


Im able to access them, but still wont let me delete beta buckets, are you are able to delete on your end? I already emptied any important content from them, really sorry to be annoying you guys so much



its all good, it's our bug, can you share a screenshot or is the "selected bucket region" is the error that you get?


when I try to delete, thats the error I get


cool, just wanna make sure I know what error to search for when working on a patch


at least I believe they are only related to beta buckets, so there are few


Yup, going to fix this so you and others can delete them all the same.


Sorry for annoying you again, but besides not being able to delete the bucket, I cant also create one

image.png

Attachments


so my system is kinda not working and its affecting my only client ><


a month ago

Can you check your browsers network tab for any trace ids?


Status changed to Awaiting User Response Railway 30 days ago


{
    "errors": [
        {
            "message": "Problem processing request",
            "traceId": "6378770342767867488"
        }
    ],
    "data": null
}

any updates on this?


Status changed to Awaiting Railway Response Railway 29 days ago


a month ago

Hey! this looks like it might be related to the issue with metrics we have going on. Once this is sorted, can you try again?
Incident I'm referencing https://status.railway.com/cml89yi8e0dda8d8cov6dzuu1


Status changed to Awaiting User Response Railway 29 days ago


noahd

Hey! this looks like it might be related to the issue with metrics we have going on. Once this is sorted, can you try again? Incident I'm referencing https://status.railway.com/cml89yi8e0dda8d8cov6dzuu1

I'm being able to create buckets but not delete them yet


Status changed to Awaiting Railway Response Railway 29 days ago


darklight9811

I'm being able to create buckets but not delete them yet

a month ago

We've since resolved that so things should be good. Can you open your browsers network tab while trying to delete buckets and paste any Trace IDs or error IDs that you see here? Would like to follow the errors


Status changed to Awaiting User Response Railway 28 days ago


Status changed to Solved angelo-railway 28 days ago


noahd

We've since resolved that so things should be good. Can you open your browsers network tab while trying to delete buckets and paste any Trace IDs or error IDs that you see here? Would like to follow the errors

{

"data": {

"environmentPatchCommitStaged": "commitChanges/589300fa-08aa-46a4-91d8-ef71ad029541/93d7b586-51b6-4394-940a-443a720e8b35"

}

}

still not working when trying to delete them


Status changed to Awaiting Railway Response Railway 28 days ago


The request made when I stage the deletion:

```
{

"data": {

"environmentStageChanges": {

"id": "93d7b586-51b6-4394-940a-443a720e8b35"

}

}

}
```


a month ago

Do you mind if I try deleting this bucket myself to see what I find?


Status changed to Awaiting User Response Railway 28 days ago


a month ago

I have merged a fix for this, please try again in about 15 minutes.


Finallyyyy, thanks, was able to delete it


Status changed to Awaiting Railway Response Railway 28 days ago


Status changed to Solved darklight9811 28 days ago


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