buckets not working locally anymore

5 months ago

since the bucket outage, im not able to access my buckets locally anymore, is this intended or is it a bug. Service status says there's no outages and they are working on private networks on railway.

Solved

71 Replies

Locally as in ⁨railway dev⁩? Or how are you attempting to connect?

What errors do you see?


5 months ago

locally on my machine with bun s3, the connection just hangs


5 months ago

without railway dev


Can you share screenshots?


Railway buckets are on the public network, there is no private network connection for them


If it works on Railway there shouldn't be any problem using them locally as long as you connect correctly


5 months ago

1467947869855154236


I'm pretty sure that's the wrong endpoint


Always ⁨⁨storage.railway.app⁩⁩ Consider me dazzled


5 months ago

this started happening after outage, it was working with the same exact config


Could you send a snippet of the code where you create the S3 client?


5 months ago

this is the railway config

1467948503308439645


This would still be helpful


5 months ago

1467948725250031860


const s3 = new S3Client...


5 months ago

1467948769059410129


Could you add ⁨virtualHostedStyle: true,


5 months ago

still not working


5 months ago

they are hanging


At this point I'd ask you to wait for someone else to assist (as I frankly do not know how to help further)


5 months ago

funny thing is I also noticed I cant delete the bucket


5 months ago

!t


5 months ago

yeah, i cant do that


5 months ago

Can you please share the bucket link before I escalate?

Just click the bucket and paste the browser url here



5 months ago

but none of my buckets are connecting on my local machine


5 months ago

!t


5 months ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response medim 5 months ago


5 months ago

this is basically two separate issues, should I create another one?


5 months ago

Not needed


5 months ago

Also, regarding your main issue, I'm a bit confused... it works between your service and the bucket but not locally, yes?


5 months ago

exactly


5 months ago

it used to work before the outage that happened a few days ago


5 months ago

The bucket is publicly available.


5 months ago

Not that the contents are public, I mean that it is available with the correct credentials.


5 months ago

I thought it was because one of the buckets were created during priority boarding, but others created afterwards are not working as well


5 months ago

Can you link to a bucket that isn't accessible?


5 months ago

locally? the one I sent the link isnt accessible locally



5 months ago

That would appear to be an issue on your end.


5 months ago

let me check something, if its an issue with the internet provider


5 months ago

Hop on a VPN if you have one.


5 months ago

but besides that, im not being able to delete the first bucket I sent the link of


5 months ago

image.png

Attachments


5 months ago

tried to run on my smartphone router (different web provider), but didnt work


5 months ago

I will install a VPN to see if I can get it to work


5 months ago

any recommendations?



5 months ago

thanks!


5 months ago

out of nowhere all of the buckets started working locally, without VPN


5 months ago

but im still not able to do this


5 months ago

sorry to annoy you with this too, but how can I get the pro plan tag here on discord? I already connected my accounts


5 months ago

Im able to access them, but still wont let me delete beta buckets, are you are able to delete on your end? I already emptied any important content from them, really sorry to be annoying you guys so much



its all good, it's our bug, can you share a screenshot or is the "selected bucket region" is the error that you get?


5 months ago

when I try to delete, thats the error I get


cool, just wanna make sure I know what error to search for when working on a patch


5 months ago

at least I believe they are only related to beta buckets, so there are few


Yup, going to fix this so you and others can delete them all the same.


5 months ago

Sorry for annoying you again, but besides not being able to delete the bucket, I cant also create one

image.png

Attachments


5 months ago

so my system is kinda not working and its affecting my only client ><


5 months ago

Can you check your browsers network tab for any trace ids?


Status changed to Awaiting User Response Railway 5 months ago


5 months ago

{
    "errors": [
        {
            "message": "Problem processing request",
            "traceId": "6378770342767867488"
        }
    ],
    "data": null
}

5 months ago

any updates on this?


Status changed to Awaiting Railway Response Railway 5 months ago


5 months ago

Hey! this looks like it might be related to the issue with metrics we have going on. Once this is sorted, can you try again?

Incident I'm referencing https://status.railway.com/cml89yi8e0dda8d8cov6dzuu1


Status changed to Awaiting User Response Railway 5 months ago


noahd

Hey! this looks like it might be related to the issue with metrics we have going on. Once this is sorted, can you try again? Incident I'm referencing <https://status.railway.com/cml89yi8e0dda8d8cov6dzuu1>

5 months ago

I'm being able to create buckets but not delete them yet


Status changed to Awaiting Railway Response Railway 5 months ago


darklight9811

I'm being able to create buckets but not delete them yet

5 months ago

We've since resolved that so things should be good. Can you open your browsers network tab while trying to delete buckets and paste any Trace IDs or error IDs that you see here? Would like to follow the errors


Status changed to Awaiting User Response Railway 5 months ago


Status changed to Solved angelo-railway 5 months ago


noahd

We've since resolved that so things should be good. Can you open your browsers network tab while trying to delete buckets and paste any Trace IDs or error IDs that you see here? Would like to follow the errors

5 months ago

{

"data": {

"environmentPatchCommitStaged": "commitChanges/589300fa-08aa-46a4-91d8-ef71ad029541/93d7b586-51b6-4394-940a-443a720e8b35"

}

}

still not working when trying to delete them


Status changed to Awaiting Railway Response Railway 5 months ago


5 months ago

The request made when I stage the deletion:

```

{

"data": {

"environmentStageChanges": {

"id": "93d7b586-51b6-4394-940a-443a720e8b35"

}

}

}

```


5 months ago

Do you mind if I try deleting this bucket myself to see what I find?


Status changed to Awaiting User Response Railway 5 months ago


5 months ago

I have merged a fix for this, please try again in about 15 minutes.


5 months ago

Finallyyyy, thanks, was able to delete it


Status changed to Awaiting Railway Response Railway 5 months ago


Status changed to Solved darklight9811 5 months ago


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