a month ago
since the bucket outage, im not able to access my buckets locally anymore, is this intended or is it a bug. Service status says there's no outages and they are working on private networks on railway.
71 Replies
a month ago
Locally as in railway dev? Or how are you attempting to connect?
What errors do you see?
a month ago
locally on my machine with bun s3, the connection just hangs
a month ago
without railway dev
a month ago
Can you share screenshots?
a month ago
Railway buckets are on the public network, there is no private network connection for them
a month ago
If it works on Railway there shouldn't be any problem using them locally as long as you connect correctly
a month ago

a month ago
I'm pretty sure that's the wrong endpoint
a month ago
Always storage.railway.app Consider me dazzled
a month ago
this started happening after outage, it was working with the same exact config
a month ago
Could you send a snippet of the code where you create the S3 client?
a month ago
this is the railway config

a month ago
This would still be helpful
a month ago

a month ago
const s3 = new S3Client...
a month ago

a month ago
Could you add virtualHostedStyle: true,
a month ago
still not working
a month ago
they are hanging
a month ago
At this point I'd ask you to wait for someone else to assist (as I frankly do not know how to help further)
a month ago
funny thing is I also noticed I cant delete the bucket
a month ago
!t
a month ago
yeah, i cant do that
a month ago
Can you please share the bucket link before I escalate?
Just click the bucket and paste the browser url here
a month ago
a month ago
but none of my buckets are connecting on my local machine
a month ago
!t
a month ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response medim • about 1 month ago
a month ago
this is basically two separate issues, should I create another one?
a month ago
Not needed
a month ago
Also, regarding your main issue, I'm a bit confused… it works between your service and the bucket but not locally, yes?
a month ago
exactly
a month ago
it used to work before the outage that happened a few days ago
a month ago
The bucket is publicly available.
a month ago
Not that the contents are public, I mean that it is available with the correct credentials.
a month ago
I thought it was because one of the buckets were created during priority boarding, but others created afterwards are not working as well
a month ago
Can you link to a bucket that isn't accessible?
a month ago
locally? the one I sent the link isnt accessible locally
a month ago
a month ago
That would appear to be an issue on your end.
a month ago
let me check something, if its an issue with the internet provider
a month ago
Hop on a VPN if you have one.
a month ago
but besides that, im not being able to delete the first bucket I sent the link of
a month ago
Attachments
a month ago
tried to run on my smartphone router (different web provider), but didnt work
a month ago
I will install a VPN to see if I can get it to work
a month ago
any recommendations?
a month ago
a month ago
thanks!
a month ago
out of nowhere all of the buckets started working locally, without VPN
a month ago
but im still not able to do this
a month ago
sorry to annoy you with this too, but how can I get the pro plan tag here on discord? I already connected my accounts
a month ago
Im able to access them, but still wont let me delete beta buckets, are you are able to delete on your end? I already emptied any important content from them, really sorry to be annoying you guys so much
a month ago
a month ago
its all good, it's our bug, can you share a screenshot or is the "selected bucket region" is the error that you get?
a month ago
when I try to delete, thats the error I get
a month ago
cool, just wanna make sure I know what error to search for when working on a patch
a month ago
at least I believe they are only related to beta buckets, so there are few
a month ago
Yup, going to fix this so you and others can delete them all the same.
a month ago
Sorry for annoying you again, but besides not being able to delete the bucket, I cant also create one
Attachments
a month ago
so my system is kinda not working and its affecting my only client ><
Status changed to Awaiting User Response Railway • 30 days ago
a month ago
{
"errors": [
{
"message": "Problem processing request",
"traceId": "6378770342767867488"
}
],
"data": null
}Status changed to Awaiting Railway Response Railway • 29 days ago
a month ago
Hey! this looks like it might be related to the issue with metrics we have going on. Once this is sorted, can you try again?
Incident I'm referencing https://status.railway.com/cml89yi8e0dda8d8cov6dzuu1
Status changed to Awaiting User Response Railway • 29 days ago
noahd
Hey! this looks like it might be related to the issue with metrics we have going on. Once this is sorted, can you try again? Incident I'm referencing https://status.railway.com/cml89yi8e0dda8d8cov6dzuu1
a month ago
I'm being able to create buckets but not delete them yet
Status changed to Awaiting Railway Response Railway • 29 days ago
darklight9811
I'm being able to create buckets but not delete them yet
a month ago
We've since resolved that so things should be good. Can you open your browsers network tab while trying to delete buckets and paste any Trace IDs or error IDs that you see here? Would like to follow the errors
Status changed to Awaiting User Response Railway • 28 days ago
Status changed to Solved angelo-railway • 28 days ago
noahd
We've since resolved that so things should be good. Can you open your browsers network tab while trying to delete buckets and paste any Trace IDs or error IDs that you see here? Would like to follow the errors
a month ago
Status changed to Awaiting Railway Response Railway • 28 days ago
a month ago
The request made when I stage the deletion:
```
{
"data": {
"environmentStageChanges": {
"id": "93d7b586-51b6-4394-940a-443a720e8b35"
}
}
}
```
Status changed to Awaiting User Response Railway • 28 days ago
a month ago
I have merged a fix for this, please try again in about 15 minutes.
Status changed to Awaiting Railway Response Railway • 28 days ago
Status changed to Solved darklight9811 • 28 days ago
