5 months ago
since the bucket outage, im not able to access my buckets locally anymore, is this intended or is it a bug. Service status says there's no outages and they are working on private networks on railway.
71 Replies
5 months ago
Locally as in railway dev? Or how are you attempting to connect?
What errors do you see?
5 months ago
locally on my machine with bun s3, the connection just hangs
5 months ago
without railway dev
5 months ago
Can you share screenshots?
5 months ago
Railway buckets are on the public network, there is no private network connection for them
5 months ago
If it works on Railway there shouldn't be any problem using them locally as long as you connect correctly
5 months ago

5 months ago
I'm pretty sure that's the wrong endpoint
5 months ago
Always Consider me dazzledstorage.railway.app
5 months ago
this started happening after outage, it was working with the same exact config
5 months ago
Could you send a snippet of the code where you create the S3 client?
5 months ago
this is the railway config

5 months ago
This would still be helpful
5 months ago

5 months ago
const s3 = new S3Client...
5 months ago

5 months ago
Could you add virtualHostedStyle: true,
5 months ago
still not working
5 months ago
they are hanging
5 months ago
At this point I'd ask you to wait for someone else to assist (as I frankly do not know how to help further)
5 months ago
funny thing is I also noticed I cant delete the bucket
5 months ago
!t
5 months ago
yeah, i cant do that
5 months ago
Can you please share the bucket link before I escalate?
Just click the bucket and paste the browser url here
5 months ago
5 months ago
but none of my buckets are connecting on my local machine
5 months ago
!t
5 months ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response medim • 5 months ago
5 months ago
this is basically two separate issues, should I create another one?
5 months ago
Not needed
5 months ago
Also, regarding your main issue, I'm a bit confused... it works between your service and the bucket but not locally, yes?
5 months ago
exactly
5 months ago
it used to work before the outage that happened a few days ago
5 months ago
The bucket is publicly available.
5 months ago
Not that the contents are public, I mean that it is available with the correct credentials.
5 months ago
I thought it was because one of the buckets were created during priority boarding, but others created afterwards are not working as well
5 months ago
Can you link to a bucket that isn't accessible?
5 months ago
locally? the one I sent the link isnt accessible locally
5 months ago
5 months ago
That would appear to be an issue on your end.
5 months ago
let me check something, if its an issue with the internet provider
5 months ago
Hop on a VPN if you have one.
5 months ago
but besides that, im not being able to delete the first bucket I sent the link of
5 months ago
Attachments
5 months ago
tried to run on my smartphone router (different web provider), but didnt work
5 months ago
I will install a VPN to see if I can get it to work
5 months ago
any recommendations?
5 months ago
5 months ago
thanks!
5 months ago
out of nowhere all of the buckets started working locally, without VPN
5 months ago
but im still not able to do this
5 months ago
sorry to annoy you with this too, but how can I get the pro plan tag here on discord? I already connected my accounts
5 months ago
Im able to access them, but still wont let me delete beta buckets, are you are able to delete on your end? I already emptied any important content from them, really sorry to be annoying you guys so much
5 months ago
5 months ago
its all good, it's our bug, can you share a screenshot or is the "selected bucket region" is the error that you get?
5 months ago
when I try to delete, thats the error I get
5 months ago
cool, just wanna make sure I know what error to search for when working on a patch
5 months ago
at least I believe they are only related to beta buckets, so there are few
5 months ago
Yup, going to fix this so you and others can delete them all the same.
5 months ago
Sorry for annoying you again, but besides not being able to delete the bucket, I cant also create one
Attachments
5 months ago
so my system is kinda not working and its affecting my only client ><
Status changed to Awaiting User Response Railway • 5 months ago
5 months ago
{
"errors": [
{
"message": "Problem processing request",
"traceId": "6378770342767867488"
}
],
"data": null
}Status changed to Awaiting Railway Response Railway • 5 months ago
5 months ago
Hey! this looks like it might be related to the issue with metrics we have going on. Once this is sorted, can you try again?
Incident I'm referencing https://status.railway.com/cml89yi8e0dda8d8cov6dzuu1
Status changed to Awaiting User Response Railway • 5 months ago
noahd
Hey! this looks like it might be related to the issue with metrics we have going on. Once this is sorted, can you try again? Incident I'm referencing <https://status.railway.com/cml89yi8e0dda8d8cov6dzuu1>
5 months ago
I'm being able to create buckets but not delete them yet
Status changed to Awaiting Railway Response Railway • 5 months ago
darklight9811
I'm being able to create buckets but not delete them yet
5 months ago
We've since resolved that so things should be good. Can you open your browsers network tab while trying to delete buckets and paste any Trace IDs or error IDs that you see here? Would like to follow the errors
Status changed to Awaiting User Response Railway • 5 months ago
Status changed to Solved angelo-railway • 5 months ago
noahd
We've since resolved that so things should be good. Can you open your browsers network tab while trying to delete buckets and paste any Trace IDs or error IDs that you see here? Would like to follow the errors
5 months ago
Status changed to Awaiting Railway Response Railway • 5 months ago
5 months ago
The request made when I stage the deletion:
```
{
"data": {
"environmentStageChanges": {
"id": "93d7b586-51b6-4394-940a-443a720e8b35"
}
}
}
```
Status changed to Awaiting User Response Railway • 5 months ago
5 months ago
I have merged a fix for this, please try again in about 15 minutes.
Status changed to Awaiting Railway Response Railway • 5 months ago
Status changed to Solved darklight9811 • 5 months ago
