I'm seeing repeated deployment failures on my CHLOE-WEB service starting today (2026-08-18), coinciding with the banner shown across my dashboard: "Deployments are slow to progress. We are investigating the incident."

Issue: My most recent deployment (deployment ID df21ac8c, commit 81ce845 on branch main) fails at Build > Build image with "Failed to build an image. Please check the build logs for more details." However, the Build Logs, Deploy Logs, and Network Logs tabs are all completely empty — no output at all, before or after the failure.

This has failed 3 consecutive times on the identical commit with no code changes between attempts. Railway's built-in Diagnose feature also failed ("Diagnosis failed for this deployment") on a related deployment on my CHLOE-API service (deployment ID f2b6e379) about an hour earlier, which hit a different failure — Initialization > Snapshot code, "Failed to connect before the deadline" — before eventually succeeding on retry.

Given the timing and the total absence of build log output, I suspect this is tied to the active incident rather than my code — this exact codebase (minus a small CSS-only change) built and deployed cleanly earlier today.

Project: CHLOE (production environment)

Services affected: CHLOE-WEB (currently failing, empty logs), CHLOE-API (earlier snapshot-code timeout, has since succeeded on retry)

Repo: MarkBomhoff/theatra-chloe, branch main

Region: sfo / US West

Builder: Railpack

Could you take a look at what's happening on these deployments? Happy to provide anything else needed.