build fails due to timeout
4bade3
PROOP

a year ago

its a build that i used before, now when i redeploy my app, it takes around 30 minute and it times out, it seems to have some issues installing pip packages. lookslike slow network. stack is a fastapi app.

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Solved

8 Replies

chandrika
EMPLOYEE

a year ago

Could you please redeploy and see if you're consistently running into the same issue? We haven't had any network changes on our end so wondering if this could be a transient issue upstream


Status changed to Awaiting User Response Railway about 1 year ago


chandrika

Could you please redeploy and see if you're consistently running into the same issue? We haven't had any network changes on our end so wondering if this could be a transient issue upstream

4bade3
PROOP

a year ago

yes, with the new deployments are still having the same issue. also with the other enviroments (staging/prod) both experiencing the same issue.


Status changed to Awaiting Railway Response Railway about 1 year ago


4bade3

yes, with the new deployments are still having the same issue. also with the other enviroments (staging/prod) both experiencing the same issue.

4bade3
PROOP

a year ago

i also tried to change the region to US west (from US East) but it was no help either.


chandrika
EMPLOYEE

a year ago

Hmm, I understand there's no code changes — have there been any configuration changes made within Railway since that last successful deploy?

The package installation is taking unusually long and the ones that were installed much faster in your older successful deploy are taking several more seconds


Status changed to Awaiting User Response Railway about 1 year ago


chandrika

Hmm, I understand there's no code changes — have there been any configuration changes made within Railway since that last successful deploy? The package installation is taking unusually long and the ones that were installed much faster in your older successful deploy are taking several more seconds

4bade3
PROOP

a year ago

no configuration changes either. it is the same code


Status changed to Awaiting Railway Response Railway about 1 year ago


chandrika
EMPLOYEE

a year ago

Thanks for sharing that, I’ve raised this and we’re investigating this internally. In the meantime, may I have your permission to redeploy your service? Could you also please share your requirements.txt and I’ll try to recreate this issue on my end and go from there?


Status changed to Awaiting User Response Railway about 1 year ago


chandrika

Thanks for sharing that, I’ve raised this and we’re investigating this internally. In the meantime, may I have your permission to redeploy your service? Could you also please share your requirements.txt and I’ll try to recreate this issue on my end and go from there?

4bade3
PROOP

a year ago

Great, i just redeployed it and it worked. it took 78s to build. thank you very much for your support. for your recreation purposes this is the requirements file attached.

Attachments


Status changed to Awaiting Railway Response Railway about 1 year ago


chandrika
EMPLOYEE

a year ago

Woohoo! Thank you for the requirements.txt and super glad to hear it worked raised_hands emoji! Happy building steam_locomotive emoji !!


Status changed to Awaiting User Response Railway about 1 year ago


Status changed to Solved chandrika about 1 year ago


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