a month ago
Hello,
We are experiencing repeated build failures on Railway.
The deployment always behaves in exactly the same way:
- Archive is unpacked successfully.
- Snapshot is uploaded successfully.
- The build is repeatedly scheduled on different Metal builders.
- The build never reaches dependency installation.
- npm install is never started.
- The application code is never executed.
Example:
unpacking archive
uploading snapshot
scheduling build on Metal builder "builder-qcjoxn"
scheduling build on Metal builder "builder-yietym"
scheduling build on Metal builder "builder-fzonuu"
The deployment eventually fails with:
"Failed to build an image."
Railway Diagnosis reports an Infrastructure Error and recommends redeploying.
We reproduced the same failure multiple times, including a new commit created only to trigger a fresh deployment.
The previous production deployment continues running correctly.
Previous deployment ID:
0c67ce6d-917e-442f-bd72-f4ff724a72e8
Could someone please investigate why the build never reaches dependency installation?
Thank you.
3 Replies
a month ago
Builds cycling through multiple Metal builders without progressing to dependency installation is a transient scheduling issue. Please cancel any queued or in-progress builds for this service, wait a few minutes, then trigger a single fresh deployment. Queuing additional redeploys can compound the problem, so one attempt at a time is best.
Status changed to Awaiting User Response Railway • about 1 month ago
Status changed to Solved buscamenu • about 1 month ago
a month ago
I followed your recommendation exactly.
There were no queued or in-progress builds remaining. I waited, then triggered a single fresh deployment.
The same behavior occurred again:
- the archive was unpacked successfully
- the snapshot was uploaded successfully
- the build was scheduled on multiple Metal builders
- dependency installation never started
- npm install was never reached
- the build eventually failed
This has now happened across multiple independent deployment attempts.
Could someone from Railway please investigate whether there is an infrastructure issue affecting this project or service?
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Hello!
Could I get a link to the direct deployment having this repeated failure? Would like to investigate the build logs.
Status changed to Awaiting User Response Railway • about 1 month ago
25 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 25 days ago