Building to asia-southeast failed and not able to open the project. Everything stuck
general-memorylane
PROOP

2 months ago

I just setup a simple Docker image deployment

  1. Pulling from Google Artifact Registry (asia-southeast1-docker.pkg.dev)
  2. Credentials well configured
  3. Target region is Asia Southeast

After running the deployment and refresh the dashboard, I'm not even able to open the project

Also, when I create a new project, I'm not able to input "asia-southeast1-docker.pkg.dev" as the base Docker image URL, but other region such as "us-west1-docker.pkg.dev" works

See this screenshot, it's stuck in the loading for long time

Attachments

Solved

10 Replies

Status changed to Awaiting Railway Response Railway about 2 months ago


Your deployment failed due to an internal error on our side when processing the registry credentials for Google Artifact Registry. This failure is also what's causing the dashboard to be stuck in a loading state for that project. We've flagged this to our engineering team for a fix. As a workaround, you may be able to create a project with a placeholder image first (e.g., from us-west1-docker.pkg.dev), then update the image URL and credentials in the service settings afterward.


Status changed to Awaiting User Response Railway about 2 months ago


general-memorylane
PROOP

2 months ago

I did what you told me by creating a new project with us-west1-docker.pkg.dev and change it to asia-southeast1-docker.pkg.dev, it's also stuck in the deployment. Now I have two projects with infinite loading state 😅

At this point, I'm not able to use Railway at all


Status changed to Awaiting Railway Response Railway about 2 months ago


...QQ, how long is your artifact registry password?


Status changed to Awaiting User Response Railway about 2 months ago


general-memorylane
PROOP

2 months ago

Artifact registry password is a JSON value. So it's make sense to have a long value


Status changed to Awaiting Railway Response Railway about 2 months ago


2 months ago

Hey, we pushed a fix for this, and your project should no longer be stuck in a loading state.


Status changed to Awaiting User Response Railway about 2 months ago


general-memorylane
PROOP

2 months ago

Alright. My project is not stuck anymore in a loading state and I am able to deploy a new service with the Docker image from the registry

But still one remaining issue left, which is I am still not able input asia-southeast1-docker.pkg.dev as the image URL when initiating project. I need to insert us-west1-docker.pkg.dev first, and then change it manually which is not a good experience. Are you guys have a plan to fix that?


Status changed to Awaiting Railway Response Railway about 2 months ago


2 months ago

We will have a fix out for that shortly.


Status changed to Awaiting User Response Railway about 2 months ago


general-memorylane
PROOP

2 months ago

Please let me know on this thread whenever it's fixed. Thanks


Status changed to Awaiting Railway Response Railway about 2 months ago


2 months ago

Should be live in about 10 minutes.


Status changed to Awaiting User Response Railway about 2 months ago


general-memorylane
PROOP

a month ago

Cool it works now. Thanks for the help, Railway team!


Status changed to Awaiting Railway Response Railway about 2 months ago


Status changed to Solved general-memorylane about 2 months ago


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