Buildr (8c409c66-872e-4d58-9689-96632ad309de), service Buildr API, env production.
serpepe
PROOP

a month ago

I added 11 wildcard custom domains (*.buildr.beer, *.buildr.lol, *.buildr.surf, … 11 different TLDs) to one service. All 11 verified ownership

successfully (verified=true) and moved to certificateStatus=ISSUING, certificateStatusDetailed=POLLING_AUTHORIZATIONS — and have been stuck there 30+ minutes.

I've verified the DNS is fully correct:

  • _railway-verify. TXT present → ownership verified=true
  • _acme-challenge. CNAME → .authorize.railwaydns.net, and the ACME validation TXT resolves identically from Cloudflare/Google/Quad9/OpenDNS
  • No CAA records blocking on the domains or their TLDs
  • certificateErrorType=None, certificateRetryable=None — no errors reported

Looks like the Let's Encrypt orders are stuck. Can you manually retry/kick the cert issuance for these wildcard domains? Happy to provide the domain IDs.

Solved$20 Bounty

Pinned Solution

It may take up to a few hours (maybe even a day) for Railway to validate the DNS and issue certificates. If one isn't issued by then, try removing the domain from Railway and add it back after ~10-15 mins. Update DNS records as necessary.

4 Replies

Railway
BOT

a month ago

This thread has been opened as a public bounty so the community can help solve it. The thread and any further activity are now visible to everyone.

Status changed to Open Railway about 1 month ago


It may take up to a few hours (maybe even a day) for Railway to validate the DNS and issue certificates. If one isn't issued by then, try removing the domain from Railway and add it back after ~10-15 mins. Update DNS records as necessary.


serpepe
PROOP

a month ago

Yea I came back and it said "contact support" idk why railway still has the worst support in existence.


serpepe
PROOP

a month ago

mfs are so lazy they can't even do support themselves just rely on other people is crazy


serpepe
PROOP

a month ago

obv if it was something that can be supported be mods I'd make it a mod request railway. god I hate this company sm


Status changed to Solved 0x5b62656e5d 16 days ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...