Can I get a planned migration to metal date after 1 month?
geongeorge
PROOP

9 months ago

Hi we have had issues with auto metal migration on our app and led to negative reviews for us and hit hard on our business

we are at a turning point with our company. I want to ask if it's possible to opt us out of auto migration and set a date 1 month from now.

Solved

8 Replies

geongeorge
PROOP

9 months ago

N/A

brody
EMPLOYEE

9 months ago

Hello,

I'm sorry but we couldn't postpone a migration for a month, that would put us behind schedule.

Instead we would be happy to work with you on why your Metal migration had issues.

geongeorge
PROOP

9 months ago

Okay understood. Can you help me understand why this failed? I reported this

https://discord.com/channels/713503345364697088/1367385656157802546

geongeorge
PROOP

9 months ago

And what can I do to make sure it does not happen again:

brody
EMPLOYEE

9 months ago

That was related to the incident I linked in that thread -

We have put in place mitigations so that the issue that caused the outage cannot happen again.

geongeorge
PROOP

9 months ago

Okay 🙂 fingers crossed. I'll start migrating them

francokpm
FREE

9 months ago

N/A

brody
EMPLOYEE

9 months ago

!s

Status changed to Solved brody • 9 months ago

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