Can I get a planned migration to metal date after 1 month?
geongeorge
PROOP

10 months ago

Hi we have had issues with auto metal migration on our app and led to negative reviews for us and hit hard on our business

we are at a turning point with our company. I want to ask if it's possible to opt us out of auto migration and set a date 1 month from now.

Solved

8 Replies

geongeorge
PROOP

10 months ago

N/A

brody
EMPLOYEE

10 months ago

Hello,

I'm sorry but we couldn't postpone a migration for a month, that would put us behind schedule.

Instead we would be happy to work with you on why your Metal migration had issues.

geongeorge
PROOP

10 months ago

Okay understood. Can you help me understand why this failed? I reported this

https://discord.com/channels/713503345364697088/1367385656157802546

geongeorge
PROOP

10 months ago

And what can I do to make sure it does not happen again:

brody
EMPLOYEE

10 months ago

That was related to the incident I linked in that thread -

We have put in place mitigations so that the issue that caused the outage cannot happen again.

geongeorge
PROOP

10 months ago

Okay 🙂 fingers crossed. I'll start migrating them

francokpm
FREE

10 months ago

N/A

brody
EMPLOYEE

10 months ago

!s

Status changed to Solved brody • 10 months ago

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