Can not delete service
danghien2907
PROOP

a month ago

Hi Railway teams,

I can not delete service via UI Dashboard. Please help me.

Thanks and regards,

Solved

0 Replies

medim
MODERATOR

a month ago

Is it stuck loading infinitely?


danghien2907
PROOP

a month ago

yes, it loading to timeout


danghien2907
PROOP

a month ago

it can not delete, change repo, or do anything on this services.


danghien2907
PROOP

a month ago

what wrong with my project ?

1434363222445789200
1434363223016083700


noahd
EMPLOYEE

a month ago

If you look in the console what does it show?


danghien2907
PROOP

a month ago

how can I look in console ?


danghien2907
PROOP

a month ago

and any Railway support team here ? I spent $20 per month and use terrible service like this ? wtf


noahd
EMPLOYEE

a month ago

It is the weekend and we are all off.


noahd
EMPLOYEE

a month ago

That being said…


noahd
EMPLOYEE

a month ago

you can open the console with cmd option i or f12


noahd
EMPLOYEE

a month ago

and switching to the console tab

1434371302948606000


danghien2907
PROOP

a month ago

sorry, but it realy disappointed. here console log, can you help me

1434372645486592000


noahd
EMPLOYEE

a month ago

Can you share a link to that project?


noahd
EMPLOYEE

a month ago

And which browser are you using?


noahd
EMPLOYEE

a month ago

(just copy the URL in your browser when on the project's page)



noahd
EMPLOYEE

a month ago

thank you!


danghien2907
PROOP

a month ago

and what i should do now. it halt 3-4 days and take a lot of time for my production 🙁


noahd
EMPLOYEE

a month ago

Hmmm, this is not intended to happen. Let me grab my work mac real quick


noahd
EMPLOYEE

a month ago

Alright if you reload your page does everything look good?


danghien2907
PROOP

a month ago

nothing happend, it still loading and timeout after 3-5 hours


danghien2907
PROOP

a month ago

ahhhhh, now it ok


noahd
EMPLOYEE

a month ago

Did you reload the web page? I am currently looking and do not see it


noahd
EMPLOYEE

a month ago

I'll bring this up to the team on Monday but I had to manually kill the delete task and start it again.


danghien2907
PROOP

a month ago

what should i do if it happen again ?


noahd
EMPLOYEE

a month ago

If it happens again please make another thread and ping me! It shouldn't as this seems to be a rare edge case.


noahd
EMPLOYEE

a month ago

Thank you so much for your patience with this!


danghien2907
PROOP

a month ago

sound good, thank you so much


noahd
EMPLOYEE

a month ago

Of course! Happy I could help 😁


noahd
EMPLOYEE

a month ago

!s


Status changed to Solved noahd about 1 month ago


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