Can not delete service

danghien2907
PROOP

16 days ago

Hi Railway teams,

I can not delete service via UI Dashboard. Please help me.

Thanks and regards,

Solved

0 Replies

16 days ago

Is it stuck loading infinitely?


danghien2907
PROOP

16 days ago

yes, it loading to timeout


danghien2907
PROOP

16 days ago

it can not delete, change repo, or do anything on this services.


danghien2907
PROOP

15 days ago

what wrong with my project ?

1434363222445789200
1434363223016083700


15 days ago

If you look in the console what does it show?


danghien2907
PROOP

15 days ago

how can I look in console ?


danghien2907
PROOP

15 days ago

and any Railway support team here ? I spent $20 per month and use terrible service like this ? wtf


15 days ago

It is the weekend and we are all off.


15 days ago

That being said…


15 days ago

you can open the console with cmd option i or f12


15 days ago

and switching to the console tab

1434371302948606000


danghien2907
PROOP

15 days ago

sorry, but it realy disappointed. here console log, can you help me

1434372645486592000


15 days ago

Can you share a link to that project?


15 days ago

And which browser are you using?


15 days ago

(just copy the URL in your browser when on the project's page)



15 days ago

thank you!


danghien2907
PROOP

15 days ago

and what i should do now. it halt 3-4 days and take a lot of time for my production 🙁


15 days ago

Hmmm, this is not intended to happen. Let me grab my work mac real quick


15 days ago

Alright if you reload your page does everything look good?


danghien2907
PROOP

15 days ago

nothing happend, it still loading and timeout after 3-5 hours


danghien2907
PROOP

15 days ago

ahhhhh, now it ok


15 days ago

Did you reload the web page? I am currently looking and do not see it


15 days ago

I'll bring this up to the team on Monday but I had to manually kill the delete task and start it again.


danghien2907
PROOP

15 days ago

what should i do if it happen again ?


15 days ago

If it happens again please make another thread and ping me! It shouldn't as this seems to be a rare edge case.


15 days ago

Thank you so much for your patience with this!


danghien2907
PROOP

15 days ago

sound good, thank you so much


15 days ago

Of course! Happy I could help 😁


15 days ago

!s


Status changed to Solved noahd 15 days ago


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Can not delete service - Railway Help Station