3 months ago
My deployment isn't working. It was working fine before, but now it keeps freezing and giving an error after more than 20 minutes.
It doesn't show detailed error messages to check if the problem is in my code.
Attachments
9 Replies
3 months ago
Hey, please provide the service id of the affected service. I'll raise this to the team afterwards.
3 months ago
Where can I find this ID?
alefadonais5
Where can I find this ID?
3 months ago
The service id can be retrieved with CMD/CTRL + K > Copy Service ID.
Attachments
3 months ago
What is the team's response time?
3 months ago
I have clients who are temporarily without this service due to this instability.
alefadonais5
What is the team's response time?
3 months ago
It's currently holiday season, which means that responses will not be as swift as usual. This thread has been escalated and will be seen by the team.
3 months ago
ok
Status changed to Awaiting User Response Railway • 3 months ago
3 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 3 months ago