Can't access to MySQL Database after maintenance event
edwardfc24
HOBBYOP

a month ago

Can´t access to my MySQL database after a maintance event. I got the error: And a failed redeploy yesterday from the maintenance event.

Solved

8 Replies

andreadukovska
FREE

a month ago

i have the same problem with the database, but in my case the deployment is successful. In case you find a solution can you please contact me? slightly_smiling_face emoji


edwardfc24
HOBBYOP

a month ago


Railway
BOT

a month ago

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!


Ack, we are going to be restoring the workload access. It is related to the host failover we did yesterday. I apologize for the impact,


Status changed to Awaiting User Response Railway about 1 month ago


angelo-railway

Ack, we are going to be restoring the workload access. It is related to the host failover we did yesterday. I apologize for the impact,

edwardfc24
HOBBYOP

a month ago

Thanks for the help—will I be notified once the change is made? I still can’t access it.

Attachments


Status changed to Awaiting Railway Response Railway about 1 month ago


sam-a
EMPLOYEE

a month ago

Hi,

You should be notified when the attached ticket is completed. That said, are you able to access the database now?


Status changed to Awaiting User Response Railway about 1 month ago


sam-a

Hi,You should be notified when the attached ticket is completed. That said, are you able to access the database now?

edwardfc24
HOBBYOP

a month ago

I’m going to close the thread. I can access my database now. Thanks!


Status changed to Awaiting Railway Response Railway about 1 month ago


Status changed to Solved edwardfc24 about 1 month ago


Railway
BOT

a month ago

✅ The ticket Workloads not restored after infrastructure failover has been marked as completed.


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