Wrong turn?

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The URL says:
https://discord.com//auth/error?provider=discord&msg=Discord%20account%20is%20already%20connected%20to%20a%20Railway%20account

I don't think I've previously connected another account to my Discord account.

Anyhow, can you help me connect it?

My Discord username is empz3190

Thanks

Solved

10 Replies

jake

EMPLOYEE

a year ago

Hi. I don't see any Discord account for that name. Can you please see if there's another error or something we can use to track this down?

Status changed to Awaiting User Response Railway • about 1 year ago

empz

PROOP

a year ago

I'm definitely in the Discord channel, but stuck in the verify step.

Attachments

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Status changed to Awaiting Railway Response Railway • about 1 year ago

empz

PROOP

a year ago

Maybe my user id helps you tracking it down?

542005074289754122

Railway

BOT

a year ago

This thread has been escalated internally. We'll be in touch with you once we hear back from the team.

Status changed to In Progress Railway • about 1 year ago

angelo-railway

EMPLOYEE

a year ago

I see this every so often and I am unsure why this happens.

I have escalated to the person responsible. (me)

Will keep you updated.

Status changed to Awaiting Railway Response Railway • about 1 year ago

angelo-railway

EMPLOYEE

a year ago

Can't repro the issue- what link did you click?

Status changed to Awaiting User Response Railway • about 1 year ago

empz

PROOP

a year ago

It looks like my Discord account is connected to an account that I've created years ago and I no longer use. I've now tried to login into this account (not GitHub, just plain email), but when I click the "Log in to Railway" magic link on my inbox, I get asked to input an OTP...

Anyway, my old unused account is emzero@gmail.com (I'm going to be deleting that account soon). Could you please delete this account from your database so that I can connect my Discord account to this account? Or fix the magic link thing so that I can login and remove the connection.

Status changed to Awaiting Railway Response Railway • about 1 year ago

empz

PROOP

a year ago

Well, I was able to login into that account and it was not connected to any Discord account. I've just deleted it anyway.

Can't you just look in the database which Railway account is connected to the empz3190 Discord account and remove the connection so I can link it into this account? I can prove I'm the owner of the empz3190 Discord account.