3 months ago
I'm trying to connect my RW and Discord accounts but I'm getting the following:
Wrong turn?
You look lost, stranger. You know what helps when you’re lost? A piping hot bowl of noodles. Take a seat, we’re frantically at work here cooking up something good. Oh, you need something to read? These might help you:
I don't think I've previously connected another account to my Discord account.
Anyhow, can you help me connect it?
My Discord username is empz3190
Thanks
10 Replies
3 months ago
Hi. I don't see any Discord account for that name. Can you please see if there's another error or something we can use to track this down?
Status changed to Awaiting User Response railway[bot] • 3 months ago
3 months ago
I'm definitely in the Discord channel, but stuck in the verify step.
Attachments
Status changed to Awaiting Railway Response railway[bot] • 3 months ago
3 months ago
Maybe my user id helps you tracking it down?
542005074289754122
railway[bot]
3 months ago
This thread has been escalated internally. We'll be in touch with you once we hear back from the team.
Status changed to In Progress railway[bot] • 3 months ago
3 months ago
I see this every so often and I am unsure why this happens.
I have escalated to the person responsible. (me)
Will keep you updated.
Status changed to Awaiting Railway Response railway[bot] • 3 months ago
Status changed to Awaiting User Response railway[bot] • 3 months ago
3 months ago
It looks like my Discord account is connected to an account that I've created years ago and I no longer use. I've now tried to login into this account (not GitHub, just plain email), but when I click the "Log in to Railway" magic link on my inbox, I get asked to input an OTP...
Anyway, my old unused account is emzero@gmail.com (I'm going to be deleting that account soon). Could you please delete this account from your database so that I can connect my Discord account to this account? Or fix the magic link thing so that I can login and remove the connection.
Status changed to Awaiting Railway Response railway[bot] • 3 months ago
3 months ago
Well, I was able to login into that account and it was not connected to any Discord account. I've just deleted it anyway.
Can't you just look in the database which Railway account is connected to the empz3190 Discord account and remove the connection so I can link it into this account? I can prove I'm the owner of the empz3190 Discord account.
3 months ago
Yep ! Could you send a screenshot of your discord account settings ? I can unlink the account after 
Status changed to Awaiting User Response railway[bot] • 3 months ago
itsrems
Yep ! Could you send a screenshot of your discord account settings ? I can unlink the account after
3 months ago
Status changed to Awaiting Railway Response railway[bot] • 3 months ago
Status changed to Awaiting User Response railway[bot] • 3 months ago
Status changed to Solved itsrems • 3 months ago