Can't connect to server.
rich4523
HOBBYOP

5 days ago

I can't connect to my website. I keep getting this message: Server Error (500). Refreshing doesn't help.

$10 Bounty

7 Replies

Status changed to Open Railway 5 days ago


Status changed to Solved rich4523 5 days ago


rich4523
HOBBYOP

5 days ago

I am still getting the message Server Error(500) when I try to log in to my website


Status changed to Awaiting Railway Response Railway 5 days ago


Do you see any errors in your service's deploy logs?


rich4523
HOBBYOP

5 days ago

no. The last deployment was 3 months ago and the status is active


Try redeploying your service, it might resolve the issue. If it doesn't, check the deploy logs for any errors.


rich4523
HOBBYOP

4 days ago

It redeploys successfully then crashes about a minute later. I get this error message: django.db.utils.OperationalError: connection to server at "mainline.proxy.rlwy.net" (66.33.22.234), port 19358 failed: server closed the connection unexpectedly

This probably means the server terminated abnormally

before or while processing the request.

You are using the public URL to connect to your database from your django app. You should use the internal URL instead. Not only it's most likely to resolve the issue, but you decrease latency, and you won't be billed for egress charges.


darseen

You are using the public URL to connect to your database from your django app. You should use the internal URL instead. Not only it's most likely to resolve the issue, but you decrease latency, and you won't be billed for egress charges.

rich4523
HOBBYOP

4 days ago

I redeployed the database and it worked. Thanks.


Status changed to Open brody 3 days ago


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