a month ago
Hello there,
I'm using my Visa card from Ziraat Bankasi (Turkey) and I can't complete the payment. It returns error says your card doesn't support this type of payment.
Also there isn't any other payment method. Can anyone help me? I really need railway for my projects.
3 Replies
a month ago
Unfortunately, we don't support certain types of prepaid cards for fraud & abuse reasons. Please use a credit card.
Sorry we're unable to help you out further here.
Status changed to Awaiting User Response Railway • 28 days ago
brody
Unfortunately, we don't support certain types of prepaid cards for fraud & abuse reasons. Please use a credit card. Sorry we're unable to help you out further here.
a month ago
It's my Visa debit card, not a prepaid card. isn't any other way to do the payment?
Status changed to Awaiting Railway Response Railway • 28 days ago
a month ago
Our payment processor may decline certain cards depending on the issuing bank or region, and we can see three payment attempts on your account have all been unsuccessful. While our docs officially list credit cards as the accepted payment method, some debit cards do work depending on the issuer. Unfortunately we do not currently offer alternative payment methods such as PayPal or bank transfer for non-Enterprise plans. Your best option would be to try a different card, ideally a credit card from another bank, to complete the subscription.
Status changed to Awaiting User Response Railway • 28 days ago
Status changed to Solved Railway • 28 days ago