Can't purchase a custom domain name
eliotsjunkmail
HOBBYOP

20 days ago

I'm trying to add a domain that's available, but can't press the purchase button. Is it possible that I can't if I already have one connected?

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Solved

2 Replies

Railway
BOT

20 days ago

Having an existing custom domain does not prevent you from purchasing additional domains. The screenshot shows the price as "—/yr" instead of an actual dollar amount, which likely means pricing couldn't be fetched for that domain and is preventing the purchase from going through. Try refreshing the page or searching for the domain again at railway.com/domains, and if the price still doesn't load, let us know the exact domain so we can look into it further.


Status changed to Awaiting User Response Railway 20 days ago


eliotsjunkmail
HOBBYOP

20 days ago

Thanks! By using railway.com/domains I was able to purchase it.


Status changed to Awaiting Railway Response Railway 20 days ago


Status changed to Solved eliotsjunkmail 20 days ago


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